Please do not give solution in image formate thanku. You chose to interview the office manager, several of the truck drivers, and some customers to find out which features would be most helpful to them and what they most would like to see in a fleet management system. These interviews turned out to be rich sources of insight and information. By asking those who are impacted the most by the inefficiencies of the current process you feel that you have a much deeper understanding not only of the problem, but also of how a fleet management system could solve these issues and improve the overall workflow for the company. Soon, your team reaches the point of needing to decide whether to work with open-source software that you can hire a vendor to customize or purchase commercial off-the-shelf software. Your budget would only allow a lower-tier service option for the ready-made software, but over time, as your budget expands, you could subscribe to higher service tiers with more features. In the meantime, though, your company would have to make some significant changes to internal business processes to accommodate the limited features of the low-priced service tier.   What type of solution do you choose? Open-source software that you will hire a vendor to modify. Commercial off-the-shelf product and modify the business practices.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Please do not give solution in image formate thanku.

You chose to interview the office manager, several of the truck drivers, and some customers to find out which features would be most helpful to them and what they most would like to see in a fleet management system. These interviews turned out to be rich sources of insight and information. By asking those who are impacted the most by the inefficiencies of the current process you feel that you have a much deeper understanding not only of the problem, but also of how a fleet management system could solve these issues and improve the overall workflow for the company.

Soon, your team reaches the point of needing to decide whether to work with open-source software that you can hire a vendor to customize or purchase commercial off-the-shelf software. Your budget would only allow a lower-tier service option for the ready-made software, but over time, as your budget expands, you could subscribe to higher service tiers with more features. In the meantime, though, your company would have to make some significant changes to internal business processes to accommodate the limited features of the low-priced service tier.

 

What type of solution do you choose?

Open-source software that you will hire a vendor to modify.

Commercial off-the-shelf product and modify the business practices.

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