Services and products are similar in a number of ways, especially intangibility and perceived benefits. true or false?

Q: List and distinguish between internal customers and external customers of a college such as TSTC.…

A: In the context of a college like TSTC, understanding the distinction between internal customers and…

Q: List the characteristics that Retail customized services have

A: Lean management is where with small incremental improvements, the efficiency and quality of…

Q: iv) What are the elements of service marketing?

A: Introduction : The use of a variety of approaches or processes to forecast consumer demand for an…

Q: What are the 5 dimensions of service quality? which is the most important and why?

A: The five dimensions of service quality are as follows: Tangibility: Tangibility is an important…

Q: Though goods and services are both types of products, they present different marketing challenges.…

A: Marketing aims at creating awareness about a firm's offerings which can be products or services, or…

Q: Explain What are the unique challenges associated with marketing perishable services?

A: Perishable services may be defined as the ones with limited shelf life and can not be stored like…

Q: Select a product from one company.  Which dimension of service quality is most important, and why?

A: Time Responsiveness Consistence Convenience Courtesy Expectations Reliability Tangibles Assurance

Q: What are the two distinct categories of services that may be obtained via the use of applications…

A: The two distinct categories of services that may be obtained via the use of applications downloaded…

Q: Select a frequently used product and Identify as many inputs (energy, materials, and labor) as you…

A: Businesses know what they want to produce. But they have to select a process that will maximize the…

Q: How does the intangibility of services affect the marketing and delivery strategies of service…

A: The intangibility of services is a fundamental characteristic that sets them apart from tangible…

Q: Which of the seven elements of the service marketing mix are most important in the LA Galaxy…

A: Serviсes  mаrketing  is  а  sрeсiаlized  brаnсh  оf  mаrketing.  Serviсes  mаrketing  emerged  аs  а…

Q: service quality" and "measuring and monitoring service delivery," as well as their respective…

A: The general excellence and degree of satisfaction a customer experiences when receiving a service…

Q: How much customer assistance can only be offered via electronic means?

A: Customer assistance refers to the customer support or services provided by a representative of an…

Q: Discuss the concept of Service Level Agreements (SLAs) in the context of IT services. What are the…

A: In the realm of Information Technology (IT) services, Service Level Agreements (SLAs) play a pivotal…

Q: What is De Mar’s product? Identify the tangible parts of this product and its service components.

A: De Mar's product is plumbing, heating and air conditioning company. The tangible parts of this…

Q: What is "software as a service"?

A: "Software as a Service" (SaaS) is a software distribution model where software applications are…

Q: In marketing of services, managers must be conversant with the characteristicsof services that…

A: These days, businesses are going global. There are a number of sole proprietors, partners, and…

Q: Assessing service quality—how?

A: Assessing service quality is important because it helps companies improve customer satisfaction,…

Q: How does technology influence service expectations?

A: The way that organizations and their consumers communicate with one another is changing as a result…

Q: Considering yourself as an insurance agent, explain your customer on various benefits of a family…

A: Insurance company provides a coverage over the risk for which the insured seeks coverage. The…

Q: Services create special needs for the marketing mix. For each element of the marketing mix explain…

A: Concept Introduction : Services are considered to be an intangible asset, it can also referred as…

Q: What is the role of service contracts in defining the behavior of individual services?

A: Service contracts can be defined as those contracts or agreements that specify and define how…

Q: How much customer assistance can only be offered via electronic means?

A: Customer support is characterized as the extensive variety of client benefits that help clients in…

Q: Explain the service Quality Gap Model?

A: Measuring and improving quality is more difficult for services than for products• Unsatisfactory…

Q: The  following are factors that should be considered in determining whether products or services are…

A: Business encompasses all the activities such as production and selling that will generate revenues…

Q: Explain the “flower of service” concept and identify each of its petals. What insights does this…

A: Service marketers provide valuable services to the customers so that they can increase brand…

Q: In creating a business why, do we need to focus on customers' necessity and demand? Explain your…

A: Marketing refers to practices that a corporation undertakes to facilitate the purchase or sale of a…

Q: Explain the differences between product and service quality

A: In traditional marketing, only goods and products were sold and marketed. But these days the…

Q: Explain a banking account offering to a young adult who has just started their first job? Explain a…

A: Opening a savings account also marks the beginning of your relationship with a financial…

Q: Why is it more difficult for consumers to evaluate the quality of services than the quality of…

A: Consumers- A consumer is an individual or business who purchases goods from another company and…

Q: Explain the trade offs that are involved in deciding on whether to offer a product or service…

A: To be determined: the trade offs that are involved in deciding on whether to offer a product or…

Q: How can organizations ensure service discoverability and accessibility within a service-oriented…

A: In today's interconnected digital landscape, organizations increasingly rely on service-oriented…

Q: In what way services generally considered more difficult to market ? Cite one reason or attribute…

A: Marketing a service, by and large, is more difficult to market. A few examinations: Setting up a…

Q: Develop a marketing strategy that addresses the unique dimensions and characteristics of services,…

A: A company's marketing strategy is how it promotes its products and achieves its commercial goals. It…

Q: Why are services important?

A: Services are important because:

Q: There is a courier company which delivers your package within the same day. They have claimed that…

A: In the company's books of accounts, both tangible and intangible assets are registered. Tangible…

Q: Critically discuss the challenges companies face in terms of customer service. Give examples to…

A: In today's competitive business landscape, customer service stands as a critical factor for the…

Q: What is a service? What are the important charaaeristics of services that make them different from…

A: Services and goods are sometimes used interchangeably but are very different in true sense. Services…