Omantel is one of the leading telecommunication companies in Oman. The company is decided to provide their services to all the areas in the country. Therefore, to attract more customers it did many advertisements and offers. This explains which of the following marketing mix? Product Place Promotion Price

Omantel is one of the leading telecommunication companies in Oman. The company is decided to provide their services to all the areas in the country. Therefore, to attract more customers it did many advertisements and offers. This explains which of the following marketing mix? Product Place Promotion Price

FINANCIAL ACCOUNTING

10th Edition

ISBN:9781259964947

Author:Libby

Publisher:Libby

Chapter1: Financial Statements And Business Decisions

Section: Chapter Questions

Problem 1Q

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Measure Maps Silver Lining Inc. has a balanced scorecard with a strategy map that shows that delivery time and the number of erroneous shipments are expected to affect the company’s ability to satisfy the customer. Further, the strategy map for the balanced scorecard shows that the hours from ordered to delivered affects the percentage of customers who shop again, and the number of erroneous shipments affects the online customer satisfaction rating. The following information is also available: The company’s target hours from ordered to delivered is 20. Every hour over the ordered-to-delivered target results in a 0.5% decrease in the percentage of customers who shop again. The company’s target number of erroneous shipments per year is no more than 70. Every error over the erroneous shipments target results in a 0.05 point decrease in the online customer satisfaction rating and an added future financial loss of $500. The company estimates that for every 1% decrease in the percentage of…
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