Carlton's Pizzas is a chain of pizza stores. Pizzas are made fresh in-store, and then delivered to customers by a fleet of drivers. The senior management team has identified the strategic priorities for the business as on-time delivery and product quality. i) If the company is successful in achieving challenging targets for these performance measures, will it also necessarily achieve high profitability? And For each of the strategic priorities, suggest three performance measures.
Carlton's Pizzas is a chain of pizza stores. Pizzas are made fresh in-store, and then delivered to customers by a fleet of drivers. The senior management team has identified the strategic priorities for the business as on-time delivery and product quality.
i) If the company is successful in achieving challenging targets for these performance measures, will it also necessarily achieve high profitability? And For each of the strategic priorities, suggest three performance measures.
Strategic Performance Measurement System:
Strategic performance measurement system is an approach widely being followed in the organizations to analyze the performance of the employees. This defines the strategic objectives of the organization and links them to the performance of the employees. The goals of the company are aligned with the metrics of measurement under this system. Balanced scorecard is a commonly used strategic performance measurement tool.
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