MTN South Africa boosts executive structure9th September 2022By: Natasha OdendaalTelecommunications giant MTN South Africa has introduced a new executive structure following a review as the company pursues its Ambition 2025 strategy.The company appointed Ernst Fonternel as chief consumer officer and Divyesh Joshi as chief strategy and transformation officer, both recruited internally, effective October 1.Active recruiting continues for two new roles that were introduced into the executive structure, including that of chief commercial operations officer and chief risk officer.“The current top-tier structure has been optimal to enable us to evolve and grow the business to where we are today. However, in pursuit of Ambition 2025, the current structure needed to be optimised to adequately support our strategic ambition,” says MTN South Africa CEO Charles Molapisi.The appointments, as well as the recruitment for the new roles, are designed to deliver agile ways of work to simplify cross-functional interfaces, enhancing focus on key and new revenue streams, better aligning commercial and support functions and focused sales and distribution structures, he explains.“The introduction of the chief commercial operations officer provides an elevated focus on brand and marketing, customer service operations, sales and distribution, regional operations and digital online.“As telcos move towards delayering and greater verticalisation of business units, the risk function requires particular industry depth. The risk function requires a thorough telco consideration fromfinance, pricing, commercial partnerships, network, and information technology (IT) perspective,” he continues.MTN also considered how to improve speed to market with fewer layers and evolution of its platform-play, as well as examined options of how it can best drive transformation through convergence in the network and IT environments.“The fast-paced world of telecommunications and technology requires an agile, responsive, and pioneering leadership approach. To this end, our focus has been on defining, designing, and shaping a future-fit leadership model for MTN South Africa, leveraging the extensive experience and expertise within the senior leadership team,” concludes Molapisi.Source: ENGINEERING NEWS, 2022 QUESTION TWO “The current top-tier structure has been optimal to enable us to evolve and grow the business to where we are today. However, in pursuit of Ambition 2025, the current structure needed to be optimised to adequately support our strategic ambition,” says MTN South Africa CEO Charles Molapisi.Analyse the statement and article above and apply the process of strategic planning to MTN.

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
icon
Related questions
Question

MTN South Africa boosts executive structure
9th September 2022
By: Natasha Odendaal
Telecommunications giant MTN South Africa has introduced a new executive structure following a review as the company pursues its Ambition 2025 strategy.
The company appointed Ernst Fonternel as chief consumer officer and Divyesh Joshi as chief strategy and transformation officer, both recruited internally, effective October 1.
Active recruiting continues for two new roles that were introduced into the executive structure, including that of chief commercial operations officer and chief risk officer.
“The current top-tier structure has been optimal to enable us to evolve and grow the business to where we are today. However, in pursuit of Ambition 2025, the current structure needed to be optimised to adequately support our strategic ambition,” says MTN South Africa CEO Charles Molapisi.
The appointments, as well as the recruitment for the new roles, are designed to deliver agile ways of work to simplify cross-functional interfaces, enhancing focus on key and new revenue streams, better aligning commercial and support functions and focused sales and distribution structures, he explains.
“The introduction of the chief commercial operations officer provides an elevated focus on brand and marketing, customer service operations, sales and distribution, regional operations and digital online.
“As telcos move towards delayering and greater verticalisation of business units, the risk function requires particular industry depth. The risk function requires a thorough telco consideration from
finance, pricing, commercial partnerships, network, and information technology (IT) perspective,” he continues.
MTN also considered how to improve speed to market with fewer layers and evolution of its platform-play, as well as examined options of how it can best drive transformation through convergence in the network and IT environments.
“The fast-paced world of telecommunications and technology requires an agile, responsive, and pioneering leadership approach. To this end, our focus has been on defining, designing, and shaping a future-fit leadership model for MTN South Africa, leveraging the extensive experience and expertise within the senior leadership team,” concludes Molapisi.
Source: ENGINEERING NEWS, 2022

QUESTION TWO 
“The current top-tier structure has been optimal to enable us to evolve and grow the business to where we are today. However, in pursuit of Ambition 2025, the current structure needed to be optimised to adequately support our strategic ambition,” says MTN South Africa CEO Charles Molapisi.
Analyse the statement and article above and apply the process of strategic planning to MTN.

 

Expert Solution
steps

Step by step

Solved in 2 steps

Blurred answer
Similar questions
Recommended textbooks for you
Understanding Business
Understanding Business
Management
ISBN:
9781259929434
Author:
William Nickels
Publisher:
McGraw-Hill Education
Management (14th Edition)
Management (14th Edition)
Management
ISBN:
9780134527604
Author:
Stephen P. Robbins, Mary A. Coulter
Publisher:
PEARSON
Spreadsheet Modeling & Decision Analysis: A Pract…
Spreadsheet Modeling & Decision Analysis: A Pract…
Management
ISBN:
9781305947412
Author:
Cliff Ragsdale
Publisher:
Cengage Learning
Management Information Systems: Managing The Digi…
Management Information Systems: Managing The Digi…
Management
ISBN:
9780135191798
Author:
Kenneth C. Laudon, Jane P. Laudon
Publisher:
PEARSON
Business Essentials (12th Edition) (What's New in…
Business Essentials (12th Edition) (What's New in…
Management
ISBN:
9780134728391
Author:
Ronald J. Ebert, Ricky W. Griffin
Publisher:
PEARSON
Fundamentals of Management (10th Edition)
Fundamentals of Management (10th Edition)
Management
ISBN:
9780134237473
Author:
Stephen P. Robbins, Mary A. Coulter, David A. De Cenzo
Publisher:
PEARSON