"Mega Grocery (MG)" at Atwater operates six checkout counters, each serving its own waiting line. On average, 90 customers per hour are arriving to MG following Poisson distribution. The service time is 3 minutes per customer following exponential distribution. The waiting cost of a customer in the system is $40 per hour. MG is employing one worker at each checkout counter at an hourly wage of $30. Suppose all customers are pooled into a single queue, how many checkout counters would be optimum?

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"Mega Grocery (MG)" at Atwater operates six checkout counters, each serving its
own waiting line. On average, 90 customers per hour are arriving to MG following
Poisson distribution. The service time is 3 minutes per customer following
exponential distribution.
The waiting cost of a customer in the system is $40 per hour. MG is employing one
worker at each checkout counter at an hourly wage of $30.
Suppose all customers are pooled into a single queue, how many checkout counters
would be optimum?
16
None of these answer choices
O5
04
07
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Page 14 of 20
Transcribed Image Text:"Mega Grocery (MG)" at Atwater operates six checkout counters, each serving its own waiting line. On average, 90 customers per hour are arriving to MG following Poisson distribution. The service time is 3 minutes per customer following exponential distribution. The waiting cost of a customer in the system is $40 per hour. MG is employing one worker at each checkout counter at an hourly wage of $30. Suppose all customers are pooled into a single queue, how many checkout counters would be optimum? 16 None of these answer choices O5 04 07 Previous Page Next Page Page 14 of 20
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