Urgent Care is organized in to 4 department: Registration (Reg), Waiting (Wait), Treatment (Treat), and Payment & Check Out (PCO). For all patients who receive treatment at the Urgent Care, the expected time (in minutes) per patient needed in each of the departments: Reg. Wait. PCO 10 15 30 3 or 2 All patients enter and register at the registration cubicle. After registering, 10% of the patients walk out without waiting and seeing the physician for treatment. However, still they have to walk through the PCO & return the admissions slip. These patients need only 2 min at PCO (instead of 3 min for the patients receiving treatment). No waiting and treatment time for patients who walk out. Simulate the total time spent in the Urgent care for the second patient. Total time spent by Patient 2 at the Urgent Care is: .... RN:.55 A. 58 Treatment 8.57 C.2 D. None of these

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Author:Erwin Kreyszig
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Urgent Care is organized in to 4 department: Registration (Reg), Waiting (Wait),
Treatment (Treat), and Payment & Check Out (PCO). For all patients who receive
treatment at the Urgent Care, the expected time (in minutes) per patient needed in each
of the departments:
Reg.
Wait.
Treatment
PCO
10
15
30
3 or 2
All patients enter and register at the registration cubicle. After registering, 10% of the
patients walk out without waiting and seeing the physician for treatment. However, still
they have to walk through the PCO & return the admissions slip. These patients
need only 2 min at PCO (instead of 3 min for the patients receiving treatment). No
waiting and treatment time for patients who walk out.
Simulate the total time spent in the Urgent care for the second patient. Total time spent
by Patient 2 at the Urgent Care is: .
RN: .55
A. 58
B.57
C.2
D. None of these
Transcribed Image Text:Urgent Care is organized in to 4 department: Registration (Reg), Waiting (Wait), Treatment (Treat), and Payment & Check Out (PCO). For all patients who receive treatment at the Urgent Care, the expected time (in minutes) per patient needed in each of the departments: Reg. Wait. Treatment PCO 10 15 30 3 or 2 All patients enter and register at the registration cubicle. After registering, 10% of the patients walk out without waiting and seeing the physician for treatment. However, still they have to walk through the PCO & return the admissions slip. These patients need only 2 min at PCO (instead of 3 min for the patients receiving treatment). No waiting and treatment time for patients who walk out. Simulate the total time spent in the Urgent care for the second patient. Total time spent by Patient 2 at the Urgent Care is: . RN: .55 A. 58 B.57 C.2 D. None of these
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