rvice rates at the commercial counter are 6 and 12, respectively. T at the personal banking counter are respectively 12 and 24. Assume t processes and service times are exponentially distributed. of operating the two queues as a two server queue with arrival rate 18 sion can you draw from this operation?

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A bank has established two counters, one for commercial banking and the second for personal
banking. Arrival and service rates at the commercial counter are 6 and 12, respectively. The
corresponding numbers at the personal banking counter are respectively 12 and 24. Assume that
arrivals occur in Poisson processes and service times are exponentially distributed.
(5.2) What is the effect of operating the two queues as a two server queue with arrival rate 18 per
hour. What conclusion can you draw from this operation?
Transcribed Image Text:A bank has established two counters, one for commercial banking and the second for personal banking. Arrival and service rates at the commercial counter are 6 and 12, respectively. The corresponding numbers at the personal banking counter are respectively 12 and 24. Assume that arrivals occur in Poisson processes and service times are exponentially distributed. (5.2) What is the effect of operating the two queues as a two server queue with arrival rate 18 per hour. What conclusion can you draw from this operation?
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