9. Work-related stress has gained increasing attention due to the Covid-19 pandemic with over 800,000 UK workers in 2019/20 alone, formally registered as suffering from work-related stress, depression or anxiety (HSE, Nov 2020). a. Critically discuss the effects of organisational and customer pressures on individual staff within the workplace and how this can impact upon staff's productivity levels (: b. Critically assess the two terms 'coping zone' and 'burnout' and explain their importance for managers with a duty of care for staff, especially employees working in the service sector during the COVID-19 climate. (i c. Good alignment between humans, machines, the workplace and the environment, is necessary which takes into account the physiological aspects of job design for effective operations management. Select just 3 of the factors below and explain the importance of 'people / human considerations' in the workplace: • Illumination • Vibration • Noise • Temperature Humidity d. It is important to assess an employee's physical and psychological capabilities in line with the expected work to be carried out. Discuss at least 3 factors that managers should consider to ensure a better fit between people and work for enhanced operational performance and give examples to demonstrate why these factors are relevant? i
9. Work-related stress has gained increasing attention due to the Covid-19 pandemic with over 800,000 UK workers in 2019/20 alone, formally registered as suffering from work-related stress, depression or anxiety (HSE, Nov 2020). a. Critically discuss the effects of organisational and customer pressures on individual staff within the workplace and how this can impact upon staff's productivity levels (: b. Critically assess the two terms 'coping zone' and 'burnout' and explain their importance for managers with a duty of care for staff, especially employees working in the service sector during the COVID-19 climate. (i c. Good alignment between humans, machines, the workplace and the environment, is necessary which takes into account the physiological aspects of job design for effective operations management. Select just 3 of the factors below and explain the importance of 'people / human considerations' in the workplace: • Illumination • Vibration • Noise • Temperature Humidity d. It is important to assess an employee's physical and psychological capabilities in line with the expected work to be carried out. Discuss at least 3 factors that managers should consider to ensure a better fit between people and work for enhanced operational performance and give examples to demonstrate why these factors are relevant? i
Ciccarelli: Psychology_5 (5th Edition)
5th Edition
ISBN:9780134477961
Author:Saundra K. Ciccarelli, J. Noland White
Publisher:Saundra K. Ciccarelli, J. Noland White
Chapter1: The Science Of Psychology
Section: Chapter Questions
Problem 1TY
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Transcribed Image Text:9. Work-related stress has gained increasing attention due to the Covid-19 pandemic with over 800,000 UK workers in 2019/20
alone, formally registered as suffering from work-related stress, depression or anxiety (HSE, Nov 2020).
a. Critically discuss the effects of organisational and customer pressures on individual staff within the workplace and how
this can impact upon staff's productivity levels (:
b. Critically assess the two terms 'coping zone' and 'burnout' and explain their importance for managers with a duty of care
for staff, especially employees working in the service sector during the COVID-19 climate. (i
c. Good alignment between humans, machines, the workplace and the environment, is necessary which takes into account
the physiological aspects of job design for effective operations management. Select just 3 of the factors below and explain
the importance of 'people / human considerations' in the workplace:
• Illumination
• Vibration
• Noise
• Temperature
Humidity
d. It is important to assess an employee's physical and psychological capabilities in line with the expected work to be carried
out. Discuss at least 3 factors that managers should consider to ensure a better fit between people and work for enhanced
operational performance and give examples to demonstrate why these factors are relevant? i
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