James is a Wells Fargo employee. His manager saw him parking illegally in a loading zone once, so he assumes James must have engaged in fraudulent account activity. Which of the following perceptual errors did his manager make? A) contrast effect B) central tendency C) halo effect D) leniency E) recency effect
James is a Wells Fargo employee. His manager saw him parking illegally in a loading zone once, so he assumes James must have engaged in fraudulent account activity. Which of the following perceptual errors did his manager make? A) contrast effect B) central tendency C) halo effect D) leniency E) recency effect
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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James is a Wells Fargo employee. His manager saw him parking illegally in a loading zone once, so he assumes James must have engaged in fraudulent account activity. Which of the following perceptual errors did his manager make? A) contrast effect B) central tendency C) halo effect D) leniency E) recency effect
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