If value for an airline passenger is defined as reaching from point A (departure terminal of home airport) to point B (arrival terminal of destination airport) in the shortest possible time, what specific steps (why and how) would you suggest to improve the value of the process, that is, reduce the total time to reach from A to B. Please use less than 180 words for answering the question. Please make sure that your answer is clear and well written. You can use up to two figures if you want to. The current process is as follows: The passenger does online check-in, prints boarding pass at home, drops the baggage in a separate line without waiting in the longer regular check in queue. He or she then collects boarding pass, goes to security check, and proceeds to the boarding gate where he gets seated and waits for boarding to start. Once the boarding starts, the passenger gets the boarding pass stamped and goes and sits in a bus that takes the passenger to the airplane. The passenger then climbs up the flight of stairs and sits in his/her seat in the flight. After getting down the flight the passenger collects baggage from carousel and heads to the exit to hire a taxicab. The flight is local so no need to undergo immigration or customs.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
icon
Related questions
icon
Concept explainers
Topic Video
Question

If value for an airline passenger is defined as reaching from point A (departure terminal of home airport) to point B (arrival terminal of destination airport) in the shortest possible time, what specific steps (why and how) would you suggest to improve the value of the process, that is, reduce the total time to reach from A to B. Please use less than 180 words for answering the question. Please make sure that your answer is clear and well written. You can use up to two figures if you want to. The current process is as follows:

The passenger does online check-in, prints boarding pass at home, drops the baggage in a separate line without waiting in the longer regular check in queue. He or she then collects boarding pass, goes to security check, and proceeds to the boarding gate where he gets seated and waits for boarding to start. Once the boarding starts, the passenger gets the boarding pass stamped and goes and sits in a bus that takes the passenger to the airplane. The passenger then climbs up the flight of stairs and sits in his/her seat in the flight. After getting down the flight the passenger collects baggage from carousel and heads to the exit to hire a taxicab. The flight is local so no need to undergo immigration or customs.

Expert Solution
steps

Step by step

Solved in 2 steps

Blurred answer
Knowledge Booster
Inventory management
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.
Similar questions
Recommended textbooks for you
Practical Management Science
Practical Management Science
Operations Management
ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,
Operations Management
Operations Management
Operations Management
ISBN:
9781259667473
Author:
William J Stevenson
Publisher:
McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi…
Operations and Supply Chain Management (Mcgraw-hi…
Operations Management
ISBN:
9781259666100
Author:
F. Robert Jacobs, Richard B Chase
Publisher:
McGraw-Hill Education
Business in Action
Business in Action
Operations Management
ISBN:
9780135198100
Author:
BOVEE
Publisher:
PEARSON CO
Purchasing and Supply Chain Management
Purchasing and Supply Chain Management
Operations Management
ISBN:
9781285869681
Author:
Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:
Cengage Learning
Production and Operations Analysis, Seventh Editi…
Production and Operations Analysis, Seventh Editi…
Operations Management
ISBN:
9781478623069
Author:
Steven Nahmias, Tava Lennon Olsen
Publisher:
Waveland Press, Inc.