identify the product life cycle phase that Netflix is in currently and briefly justify your answer.

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Netflix is the original major streaming option for home television audiences. When it started nearly
20 years ago, Netflix was a subscription-based DVD service that would mail DVDs straight to your
home. It still does that too (more on that later), but in 2007, Netflix debuted its streaming service,
allowing viewers to watch thousands of on-demand TV shows and movies ad-free. Ten years later,
Netflix has become one of the biggest names in entertainment, producing critically acclaimed TV
shows (Daredevil, House of Cards, Stranger Things, and Luke Cage, to quickly name four) and
movies and hosting original comedy specials.
Netflix now offers up a wide range of content across every genre you can imagine. From full seasons
of today’s hottest TV shows to classic movies, Netflix has more entertainment than you could ever
possibly watch.
As you watch more content, Netflix will learn about your viewing habits, offering up custom genres
with colorful names like “80s action comedies” or “gory unconventional horror films for feminists.”
Netflix’s algorithm is one of the smartest in the industry, so once you’ve moved past the stage
where you’re just watching every big movie, take a chance on Netflix’s recommendations.
20; 21 2021
© The Independent Institute of Education (Pty) Ltd 2021
Page 4 of 5
Thanks to Netflix’s deal with Disney, it’s the first streaming service to find new Marvel Studios
releases like Captain America: Civil War and Doctor Strange. Netflix also features an incredible
amount of original standup comedy. This year alone they’ve released two specials from Dave
Chappelle, along with new material from Louis C.K., Sarah Silverman, Tracy Morgan, and Norm
MacDonald among dozens of other comedians. There’s no better service for standup comedy right
now than Netflix. The company has also heavily invested in documentaries, most notably true-crime
thrillers Making a Murderer and The Keepers and the Academy Award-nominated 13th.
Adapted from:
Bond, J.M. 2020. How to make the most of your Netflix subscription. [Online]. Available at:
https://www.dailydot.com/upstream/what-is-netflix/ [Accessed 12 August 2021].

1. With reference to the case study, identify the product life cycle phase that Netflix is
in currently and briefly justify your answer.

 

 

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