Having a flat battery in a mobile phone, tablet or laptop is exceedingly frustrating for anyone. But so is being bored and having nothing to do with your hands. Or needing to make a decision. The solution to all these is the fidget charger. Not only does it provide the cables necessary to charge any device,but it also lets you fidget and make decisions!The estimated selling price is $40and it comes in a range of colours. 1.A phone charger. As a charger, it works on all devices, thus it is able to charge any device. Not only can one phone be used to charge another phone, it can also be used to charge a range of devices including smart watches, earbuds,phones and speakers.This way it can replace all other charging cables. The cable is about 20cm long and weighs 45g. When buying the fidget charger,the purchaser needs to choose between a lightning or a micro-usb charge ras it works on both Android and ios operating systems. 2.As a fidget deviceThe fidgeting part enables your brand to work creatively–the fidgeting is linked to the rolling ball that is in the charger; the texture on the surface providesgood feelings for your fingers. If you fidget, it helps you to control anxiety, eliminate stress and stop other bad habits.It has curved edges to make it easy to hang on your belt or put in your school bag 3.As a decision help It’s a fun way to make decisions such as what drink to buy–if you need to decide what to do, use the fidget charger to help you.It gives a yes/no answer, Positive responses from people who have tried the product in the past with some customers thanking the Fidget charger designers as they were more calm as they were not stressing about small decions.   QUESTION You have been appointed as a supply chain manager for the fidget charger. The task requires you to implement a number of business processes to increase customer satisfaction and profitability. 1. What is meant by a “business process” within the context of supply chain management for the fidget charger? 2. Explain how order fulfilment and customer service as business processes can help the fidget charger in its marketing activities.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Having a flat battery in a mobile phone, tablet or laptop is exceedingly frustrating for anyone. But so is being bored and having nothing to do with your hands. Or needing to make a decision. The solution to all these is the fidget charger. Not only does it provide the cables necessary to charge any device,but it also lets you fidget and make decisions!The estimated selling price is $40and it comes in a range of colours.

1.A phone charger. As a charger, it works on all devices, thus it is able to charge any device. Not only can one phone be used to charge another phone, it can also be used to charge a range of devices including smart watches, earbuds,phones and speakers.This way it can replace all other charging cables. The cable is about 20cm long and weighs 45g. When buying the fidget charger,the purchaser needs to choose between a lightning or a micro-usb charge ras it works on both Android and ios operating systems.

2.As a fidget deviceThe fidgeting part enables your brand to work creatively–the fidgeting is linked to the rolling ball that is in the charger; the texture on the surface providesgood feelings for your fingers. If you fidget, it helps you to control anxiety, eliminate stress and stop other bad habits.It has curved edges to make it easy to hang on your belt or put in your school bag

3.As a decision help It’s a fun way to make decisions such as what drink to buy–if you need to decide what to do, use the fidget charger to help you.It gives a yes/no answer, Positive responses from people who have tried the product in the past with some customers thanking the Fidget charger designers as they were more calm as they were not stressing about small decions.

 

QUESTION

You have been appointed as a supply chain manager for the fidget charger. The task requires you to implement a number of business processes to increase customer satisfaction and profitability.

1. What is meant by a “business process” within the context of supply chain management for the fidget charger?

2. Explain how order fulfilment and customer service as business processes can help the fidget charger in its marketing activities.

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