Gorsuch Law Firm has two paralegals. Customers arrive randomly at an average rate of 8 customers per hour and a standard deviation in interarrival times of 5 minutes. Service times have a mean of 8 minutes and a standard deviation of 10 minutes. What is the total time a customer spends in the system? O 7.5 minutes O 11.5 minutes 3.5 minutes 83%

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
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Question 5
Gorsuch Law Firm has two paralegals.
Customers arrive randomly at an average
rate of 8 customers per hour and a
standard deviation in interarrival times of
5 minutes. Service times have a mean of
8 minutes and a standard deviation of 10
minutes. What is the total time a
customer spends in the system?
O 7.5 minutes
11.5 minutes
3.5 minutes
83%
Transcribed Image Text:Question 5 Gorsuch Law Firm has two paralegals. Customers arrive randomly at an average rate of 8 customers per hour and a standard deviation in interarrival times of 5 minutes. Service times have a mean of 8 minutes and a standard deviation of 10 minutes. What is the total time a customer spends in the system? O 7.5 minutes 11.5 minutes 3.5 minutes 83%
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