An ofi ce employs several clerks who create documents and one operator who entersthe document information in a computer system. The group creates documents at a rateof 25 per hour. The operator can enter the information with an average exponentiallydistributed time of two minutes. Assume the population is ini nite, arrivals are Poisson,and queue length is ini nite with FCFS discipline.a. Calculate the percentage utilization of the operator.b. Calculate the average number of documents in the system.c. Calculate the average time in the system.d. Calculate the probability of four or more documents being in the system.e. If another clerk were added, the document origination rate would increase to 30 perhour. What would the expected average number of documents in the system become?Show why.
An ofi ce employs several clerks who create documents and one operator who entersthe document information in a computer system. The group creates documents at a rateof 25 per hour. The operator can enter the information with an average exponentiallydistributed time of two minutes. Assume the population is ini nite, arrivals are Poisson,and queue length is ini nite with FCFS discipline.a. Calculate the percentage utilization of the operator.b. Calculate the average number of documents in the system.c. Calculate the average time in the system.d. Calculate the probability of four or more documents being in the system.e. If another clerk were added, the document origination rate would increase to 30 perhour. What would the expected average number of documents in the system become?Show why.
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
Related questions
Question
An ofi ce employs several clerks who create documents and one operator who enters the document information in a computer system. The group creates documents at a rate of 25 per hour. The operator can enter the information with an average exponentially distributed time of two minutes. Assume the population is ini nite, arrivals are Poisson, and queue length is ini nite with FCFS discipline. a. Calculate the percentage utilization of the operator. b. Calculate the average number of documents in the system. c. Calculate the average time in the system. d. Calculate the probability of four or more documents being in the system. e. If another clerk were added, the document origination rate would increase to 30 per hour. What would the expected average number of documents in the system become? Show why. |
Expert Solution
This question has been solved!
Explore an expertly crafted, step-by-step solution for a thorough understanding of key concepts.
This is a popular solution!
Trending now
This is a popular solution!
Step by step
Solved in 6 steps
Knowledge Booster
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.Recommended textbooks for you
Practical Management Science
Operations Management
ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,
Operations Management
Operations Management
ISBN:
9781259667473
Author:
William J Stevenson
Publisher:
McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi…
Operations Management
ISBN:
9781259666100
Author:
F. Robert Jacobs, Richard B Chase
Publisher:
McGraw-Hill Education
Practical Management Science
Operations Management
ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,
Operations Management
Operations Management
ISBN:
9781259667473
Author:
William J Stevenson
Publisher:
McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi…
Operations Management
ISBN:
9781259666100
Author:
F. Robert Jacobs, Richard B Chase
Publisher:
McGraw-Hill Education
Purchasing and Supply Chain Management
Operations Management
ISBN:
9781285869681
Author:
Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:
Cengage Learning
Production and Operations Analysis, Seventh Editi…
Operations Management
ISBN:
9781478623069
Author:
Steven Nahmias, Tava Lennon Olsen
Publisher:
Waveland Press, Inc.