Fast Grower public limited company is manufacturing and selling of egg incubators in the Europe. More number of employees are working together in order to achieve a good sales performance. Mohammed and Kaleel are the sales agents. They are the people in charge in advertising and selling of incubators. They use the internet specifically the social media and other trading sites to reach out to potential buyers within and outside the Philippines. Once the buyer has confirmed their order and payment, the two sales agents will inform Ismail, who would then make job orders for the carpenters, Rashed and Fathima. After the carpenters have assembled the incubators they will give it to Reshma, who is the installer of wirings and thermostat and then after installation, the finished product will be checked by the quality assurance officer, Eugene. He makes sure that everything is working out fine before he passes it to Remy, the store keeper who then is responsible for the packing of units making it ready for shipment or pick up by the buyer. Mohammed and Kaleel are the key personnel who transact with customers on a day to day basis. They talk and deal with customers and to do this, they must have good product knowledge. They must know how cite its benefits and advantages over competitors. They have acquired this skill by learning how to use and operate the incubators because without knowing it, it will be impossible for them to persuade customers to buy their products. Their aim is to sell as many incubators as possible because they get a 10% commission for every unit sold. Likewise Rashed, Fathima and Reshma are being paid per product output. So the more incubators they could produce, the bigger is their take home pay. In order for them to produce more, they should work fast but in a way that it will not compromise the quality of the product. And for them to make this possible, they explored on other techniques and made their own strategies in fabrication. On the other hand, Ismail, Eugene and Remy are being paid on a fixed monthly salary regardless of how many incubators were sold. This made them feel envious with their co-employees because they compared what they are getting against the others. The issue about their pay had their relationship emotionally impaired. This affected the normal process of making and selling incubators. Ismail, Eugene and Remy did not try to talk to the owner about how they feel. They just expressed their protest through negative work attitude. This alarmed the owner and thought of solving the issue. Assume that you are working as a human resource manager in the Fast Grower public limited company Question Assess the benefits and problems faced by the Grower public limited company due to the above mentioned group conflict and suggest your views to resolve this problem among the group members.
Fast Grower public limited company is manufacturing and selling of egg incubators in the Europe. More number of employees are working together in order to achieve a good sales performance. Mohammed and Kaleel are the sales agents. They are the people in charge in advertising and selling of incubators. They use the internet specifically the social media and other trading sites to reach out to potential buyers within and outside the Philippines. Once the buyer has confirmed their order and payment, the two sales agents will inform Ismail, who would then make job orders for the carpenters, Rashed and Fathima. After the carpenters have assembled the incubators they will give it to Reshma, who is the installer of wirings and thermostat and then after installation, the finished product will be checked by the quality assurance officer, Eugene. He makes sure that everything is working out fine before he passes it to Remy, the store keeper who then is responsible for the packing of units making it ready for shipment or pick up by the buyer.
Mohammed and Kaleel are the key personnel who transact with customers on a day to day basis. They talk and deal with customers and to do this, they must have good product knowledge. They must know how cite its benefits and advantages over competitors. They have acquired this skill by learning how to use and operate the incubators because without knowing it, it will be impossible for them to persuade customers to buy their products. Their aim is to sell as many incubators as possible because they get a 10% commission for every unit sold. Likewise Rashed, Fathima and Reshma are being paid per product output. So the more incubators they could produce, the bigger is their take home pay.
In order for them to produce more, they should work fast but in a way that it will not compromise the quality of the product. And for them to make this possible, they explored on other techniques and made their own strategies in fabrication. On the other hand, Ismail, Eugene and Remy are being paid on a fixed monthly salary regardless of how many incubators were sold. This made them feel envious with their co-employees because they compared what they are getting against the others. The issue about their pay had their relationship emotionally impaired.
This affected the normal process of making and selling incubators. Ismail, Eugene and Remy did not try to talk to the owner about how they feel. They just expressed their protest through negative work attitude. This alarmed the owner and thought of solving the issue. Assume that you are working as a human resource manager in the Fast Grower public limited company
Question
Assess the benefits and problems faced by the Grower public limited company due to the above mentioned group conflict and suggest your views to resolve this problem among the group members.
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