Employee skill sets and the concept of balanced scorecard have received considerable managerial attention in recent years. Under the balanced scorecard methodology. employee skill sets are most likely to be addressed and measured under which category? O Customer O Internal business processes O Learning and growth O Financial

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
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Employee skill sets and the concept of balanced scorecard have received considerable
managerial attention in recent years. Under the balanced scorecard methodology,
employee skill sets are most likely to be addressed and measured under which category?
O Customer
O Internal business processes
O Learning and growth
O Financial
Transcribed Image Text:Employee skill sets and the concept of balanced scorecard have received considerable managerial attention in recent years. Under the balanced scorecard methodology, employee skill sets are most likely to be addressed and measured under which category? O Customer O Internal business processes O Learning and growth O Financial
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