Describe the main stages of DMAIC as indicated in the case study.( 100 – 150 words) note : I can't upload all case study so this the link https://www.researchgate.net/publication/324817361_Using_Six_Sigma_DMAIC_to_Improve_the_Quality_of_the_Production_Process_A_Case_Study ll mobily ?4:03 AM96%Back 1-s2.0-S187704281830...Peer-Tevievw unuer TesponsIomty OI SIM ZU17T 140 IMeTTiational Symposium II Management.doi:10.1016/j.sbspro.2018.04.039Monika Smętkowska and Beata Mrugalska / Procedia - Social and Behavioral Sciences 238 (2018) 590 – 596591be Six Sigma which is an innovative method of quality management introduced in Motorola by Bob Galvin and BillSmith in the middle of the eighties (Schroeder et al., 2008; Evans & Lindsay, 2014)."Sigma" is a notion taken from statistics. It means any standard deviation of the random variable around themean value. Therefore, Six Sigma means six times the distance of standard deviation. To achieve Six Sigma aprocess cannot produce more than 3.4 defects per million opportunities. A defect is defined as anything outside thecustomer specifications (Moosa, & Sajid, 2010; Lei, 2015). It is inseparably connected with the principles of TQM.Due to its dynamic character it has become one of the most effective tools in continuous development and pursuit ofexcellence. Six Sigma has developed and systematized many statistical and business tools while reducing costs,defects and cycle time of production, and at the time increasing market share, maintaining customers, productdevelopment. Its program can be used at every stage of the production and administrative process (Zu, et al., 2008;Glasgow et al., 2010).Six Sigma is perceived as a philosophy or concept of a broad sense. Using it as a philosophy helps with changingthe world and transformation of an enterprise. Treating it as a strategy ensures development and increases theposition of the company. It is based on six main principles which should be implemented in companies that want todevelop and increase their position on the market. The very first point is concentration on the customer. Everyaction, which is taken, should be in agreement with customers’ specifications and requirements. Six Sigma is alsobased on real data and facts which are used to perform a detailed analysis. It is based on continuous improvement ofall aspects of functioning development in the organization as well as proactive management and cooperation withoutboundaries at every level in enterprise. It should be underlined that it is not only an approach for solving theproblems with manufacturing but also business processes (Taborski, 2010).2. DMAIC cycleAmong many different tools of quality management which may be considered as methods of qualityimprovement, there are two main ones used in Six Sigma concept: DMAIC and DMADV (Kumar & Sosnoski,2009; Jones, et al., 2010). DMAIC is an acronym from the words Define-Measure-Analyze-Improve-Control. Thismethod is based on process improvement according to Deming cycle. It is a process improvement of many differentareas in the enterprise. DMAIC cycle consists of five stages which are connected with each other (Sokovic, et al.,2010; Sin, et al., 2015):Defining the goal and its requirements:V defining needed resources and responsibilities,V defining organization structure which is favorable to achieve the goals,identification of the elements and setting the estimated date of the end of project,V obtaining support from management.The main purpose of this stage is to verify if the actions, which should be taken in order to solve the problems, areconnected with the priorities in the organization and that there is support from management and availability ofrequired resources. It starts with identifying the problem which needs a solution and ends with understanding thisissues as well as a clear evidence of management supervision. There are a lot of ways how to identify a project forimprovement. Firstly, it is better to focus on external factors, which create the cost for organization and take theactions to eliminate them and after that solve the internal-costs problems. A useful tool which helps to narrow theproblem can be Pareto diagram (Shankar, 2009).Measuring the current process:identification of valid and reliable metrics,V checking if there is enough data to measure,documentation of current performance and effectiveness,performing comparative tests.The measure stage concerns gathering information about processes which are going to be improved. It focuses on .ull mobily ?4:03 AM96%( Back 1-s2.0-S187704281830...Using Six Sigma DMAIC to improve the quality ofthe production process: a case studyMonika Smętkowska, Beata Mrugalska"Poznan University of Technology, Faculty of Engineering Management,ul. Strzelecka 11, 60-965 Poznan, PolandAbstractOver the last two decades there has been a growing awareness of the need to improve quality in the industrial sector. This paperpresents how to implement the DMAIC cycle as an element of continuous improvement in practice. In order to achieve it, theproblem of quality and quality improvement is widely discussed. Based on the recognized problem in the organization, ananalysis with the application of DMAIC is done. The propositions of improvements, which can be implemented in theorganization in order to increase the effectiveness of production process, are also presented.© 2018 Published by Elsevier Ltd. This is an open access article under the CC BY-NC-ND license(http://creativecommons.org/licenses/by-nc-nd/4.0/).Peer-review under responsibility of SIM 2017 / 14th International Symposium in Management.Keywords: DMAIC; quality; improvement; Six Sigma1. IntroductionNowadays, there is a huge pressure on organizations to improve the customer satisfaction and quality in theorganization, and at the same time to decrease ineffectiveness and reduce the number of errors. The organizationshave to solicit to gain and keep customers, because now, they are the key elements that drive economy. There aremany different conceptions, methods and tools that may be used to maintain the good quality level and help incontinuous development in the company (Zu, et al., 2008; Bendoly, 2016; Gołaś, et al., 2016). For example, it can* Corresponding author. Tel.: +48-61-665-3364; fax: +48-61- 665-3375.E-mail address: beata.mrugalska@put.poznan.pl1877-0428 © 2018 Published by Elsevier Ltd. This is an open access article under the CC BY-NC-ND license(http://creativecommons.org/licenses/by-nc-nd/4.0/).Peer-review under responsibility of SIM 2017 / 14th International Symposium in Management.doi:10.1016/j.sbspro.2018.04.039Monika Smętkowska and Beata Mrugalska / Procedia - Social and Behavioral Sciences 238 (2018) 590 – 596591be Six Sigma which is an innovative method of quality management introduced in Motorola by Bob Galvin and BillSmith in the middle of the eighties (Schroeder et al., 2008; Evans & Lindsay, 2014)."Sigma" is a notion taken from statistics. It means any standard deviation of the random variable around themean value. Therefore, Six Sigma means six times the distance of standard deviation. To achieve Six Sigma aprocess cannot produce more than 3.4 defects per million opportunities. A defect is defined as anything outside thecustomer specifications (Moosa, & Sajid, 2010; Lei, 2015). It is inseparably connected with the principles of TQM.Due to its dynamic character it has become one of the most effective tools in continuous development and pursuit ofoxeelloeeSiv Sig mo hog develoCYstomotizedu atotiatioel ond husinesa tools vhila vod:seata

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Describe the main stages of DMAIC as indicated in the case study.( 100 – 150 words)

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