Customers enter the waiting line to pay for food as they leave a cafeteria on a first-come, first-served basis. The arrival rate follows a Poisson distribution, while service times follow an exponential distribution. If the average number of arrivals is two per minute and the average service rate of a single server is five per minute, what portion of the time is there less than 3 people in line?

Practical Management Science
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ISBN:9781337406659
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27. Customers enter the waiting line to pay for food as they leave a cafeteria on a first-come, first-served basis. The arrival rate follows a Poisson distribution, while service times follow an exponential distribution. If the average number of arrivals is two per minute and the average service rate of a single server is five per minute, what portion of the time is there less than 3 people in line? Answer to three decimal points please and thank you 

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