Benny the Barber owns a one-chair shop. At barber college, they told Benny that his customers would exhibit a Poisson arrival distribution and that he would provide an exponential service distribution. His market survey data indicate that customers arrive at a rate of 2.5 per hour. It will take Benny an average of 20 minutes to give a haircut. Based on these figures, find the following: a. The average number of customers waiting Note: Round your intermediate calculations to 3 decimal places and final answer to 2 decimal places. b. The average time a customer waits. Note: Round your answer to 2 decimal places. c. The average time a customer is in the shop. Note: Round your intermediate calculations to 3 decimal places and final answer to 1 decimal place

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
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Benny the Barber owns a one-chair shop. At barber college, they told Benny that his customers would exhibit a Poisson arrival distribution and that he would provide an exponential service distribution. His market survey data indicate that customers arrive at a rate of 2.5 per hour. It will take Benny an average of 20 minutes to give a haircut. Based on these figures, find the following:

a. The average number of customers waiting

Note: Round your intermediate calculations to 3 decimal places and final answer to 2 decimal places.

b. The average time a customer waits.

Note: Round your answer to 2 decimal places.

c. The average time a customer is in the shop.

Note: Round your intermediate calculations to 3 decimal places and final answer to 1 decimal place.

 

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