What is the percent utilization for customer c ? Customer Service CallsCustomerAB CTime, in hours 113100A. 80%C. 20%What is the percent utilizationfor Customer C?ternational Academy of Science. All Rights Reserved.B. 30%2D. 10%E3A*

Ans. Introduction we have been given that:- A = 1 B = 1 C = 3 D = 2 E = 3 Total Hours = 1+ 1+ 3 + 2…

Answered: Customer Time, in hours Customer…

Principles Of Marketing

17th Edition

ISBN:9780134492513

Author:Kotler, Philip, Armstrong, Gary (gary M.)

Publisher:Kotler, Philip, Armstrong, Gary (gary M.)

Chapter1: Marketing: Creating Customer Value And Engagement

Section: Chapter Questions

Problem 1.1DQ

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Customer Time, in hours Customer Service Calls A B C 1 1 3 A. 80% C. 20% What is the percent utilization for Customer C? B. 30% D 2 D. 10% E 3