Cite 5 strategies to help Jake Cruz get along well with customers, fellow employees and managers and the nature of the work itself.

Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter10: Designing Organization Structure
Section: Chapter Questions
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Case Study 1: Jake Cruz in a restaurant company in Canada.

Mr. Jake Cruz has been newly hired in a small but busy restaurant as an Assistant Chef in Canada. There are varying nationalities, age, and gender of customers and fellow employees. Mr. CRuz has difficulty adjusting to his new work environment. It is his first time to work outside the country and deal with various people in a restaurant. If you were the manager of Jake Cruz, how will you help him to cope up with the cross-cultural issue of his job. Cite 5 strategies to help Jake Cruz get along well with customers, fellow employees and managers and the nature of the work itself. Brielfy discuss each strategy with applications and support it with references. 

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