CASE STUDY Seri Pinang Berhad is in the process of recruiting new employees , due to its business expansion. Mr Kumar, the Human Resources Manager, Has assigned Arnold Tan to perform the recruitment task. The recruitment task includes a few stages, such as identifying internal vacancies, drafting the job descriptions of positions and developing the recruitment plans such as dates, criteria and number of shortlisted candidates. Arnold identified some criteria and the recruitment process soon took place. A selection committee was also formed to ensure that applicants who were selected for interviews and the final consideration were evaluated by more than one individual, in order to minimize any potential for personal bias. The interview is the single most important step in the selection process. It is an opportunity for the employer and prospective employee to learn more about each other and validate information provided by both. During the interviews, a few interviewees were further shortlisted. They possessed all the criteria that were specified by the job descriptions and specifications. Out of the various vacancies, Arnold needed to fill a new managerial position in the Marketing Department. He had to quickly identify the differences among the candidates and select one candidate based on capabilities, not on specific preferences that he may have. For this purpose, after the interviews, the selection committee met to discuss the interviewees. The committee members needed to assess the extent to which each candidate fulfilled the selection criteria. Miss Ainina, who was one of the shortlisted candidates, possessed a positive and motivated attitude. She was indeed a preference of Arnold. However, Ainina lacked good communication skills. She also showed a tendency to put herself first, and may do so at the department’s expense when making any decisions later on in the job. On the other hand, Mr Danial another promising candidate, is people-oriented and believed in making decisions collectively as well as listening and being open to the opinions or suggestions of others. Danial’s only disadvantage seemed to be not being able to integrate divisions when needed. The lack of interpersonal skills was a drawback that could affect the organization negatively. Arnold was in a dilemma. He needed to make a decision fast, as the chief Executive Officer of Seri Pinang Berhad wanted to meet the newly manager soon. a) In the context of organizational behavior, comment on the positive and negative behaviours of both candidates in this case?

Practical Management Science
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ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
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CASE STUDY Seri Pinang Berhad is in the process of recruiting new employees , due to its business expansion. Mr Kumar, the Human Resources Manager, Has assigned Arnold Tan to perform the recruitment task. The recruitment task includes a few stages, such as identifying internal vacancies, drafting the job descriptions of positions and developing the recruitment plans such as dates, criteria and number of shortlisted candidates. Arnold identified some criteria and the recruitment process soon took place. A selection committee was also formed to ensure that applicants who were selected for interviews and the final consideration were evaluated by more than one individual, in order to minimize any potential for personal bias. The interview is the single most important step in the selection process. It is an opportunity for the employer and prospective employee to learn more about each other and validate information provided by both. During the interviews, a few interviewees were further shortlisted. They possessed all the criteria that were specified by the job descriptions and specifications. Out of the various vacancies, Arnold needed to fill a new managerial position in the Marketing Department. He had to quickly identify the differences among the candidates and select one candidate based on capabilities, not on specific preferences that he may have. For this purpose, after the interviews, the selection committee met to discuss the interviewees. The committee members needed to assess the extent to which each candidate fulfilled the selection criteria. Miss Ainina, who was one of the shortlisted candidates, possessed a positive and motivated attitude. She was indeed a preference of Arnold. However, Ainina lacked good communication skills. She also showed a tendency to put herself first, and may do so at the department’s expense when making any decisions later on in the job. On the other hand, Mr Danial another promising candidate, is people-oriented and believed in making decisions collectively as well as listening and being open to the opinions or suggestions of others. Danial’s only disadvantage seemed to be not being able to integrate divisions when needed. The lack of interpersonal skills was a drawback that could affect the organization negatively. Arnold was in a dilemma. He needed to make a decision fast, as the chief Executive Officer of Seri Pinang Berhad wanted to meet the newly manager soon. a) In the context of organizational behavior, comment on the positive and negative behaviours of both candidates in this case?
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