Case study Kevin Johnson, CEO of Starbucks, faced a leadership test when two black men were arrested in a Philadelphia Starbucks. The men were waiting to meet a business associate, but they did not purchase anything while they were waiting. The store manager asked them to leave, and they refused, explaining that they were to meet someone. The manager called the police because the men refused to leave, and the police arrested them. Another patron at Starbucks recorded the arrest on her cell phone, and it quickly went viral. In an interview after the arrest, the woman who took the videos mentions that she had been sitting there for a while and wasn't asked to leave even though she didn't order anything. Additionally, the video shows the business associate of the black men showing up during the arrest, and he asks the manager and the police what the men had done wrong. The general public and those who witnessed the arrest labelled it discriminatory and racist. Q1. Find more about Kevin Johnson's action after this incident? Did his action promote awareness of an ethical issue? Q2. Did Johnson use Starbucks' shared values as the cornerstone of his decision- making after the arrests? Accessibility. Good to go nada)
Case study Kevin Johnson, CEO of Starbucks, faced a leadership test when two black men were arrested in a Philadelphia Starbucks. The men were waiting to meet a business associate, but they did not purchase anything while they were waiting. The store manager asked them to leave, and they refused, explaining that they were to meet someone. The manager called the police because the men refused to leave, and the police arrested them. Another patron at Starbucks recorded the arrest on her cell phone, and it quickly went viral. In an interview after the arrest, the woman who took the videos mentions that she had been sitting there for a while and wasn't asked to leave even though she didn't order anything. Additionally, the video shows the business associate of the black men showing up during the arrest, and he asks the manager and the police what the men had done wrong. The general public and those who witnessed the arrest labelled it discriminatory and racist. Q1. Find more about Kevin Johnson's action after this incident? Did his action promote awareness of an ethical issue? Q2. Did Johnson use Starbucks' shared values as the cornerstone of his decision- making after the arrests? Accessibility. Good to go nada)
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
Related questions
Question

Transcribed Image Text:Entrepreneurship - Assignment - Word
Sweetie
File
Home
Insert
Draw
Design
Layout
References
Mailings
Review
View
Help
Acrobat
O Tell me what you want to do
& Share
1 2.| 1 |
• 1·1· 2.1: 3• L· 4. 1· 5.1 6: L·7: 8. 1. 9: L 10 . 1· 11: 1 · 12: L 13 · 1· 14. · 15· L 16 .· 17. 1 18 L 19
L
Case study
Kevin Johnson, CEO of Starbucks, faced a leadership test when two black men
were arrested in a Philadelphia Starbucks. The men were waiting to meet a
business associate, but they did not purchase anything while they were waiting.
The store manager asked them to leave, and they refused, explaining that they were
to meet someone. The manager called the police because the men refused to leave,
and the police arrested them.
Another patron at Starbucks recorded the arrest on her cell phone, and it quickly
went viral. In an interview after the arrest, the woman who took the videos
mentions that she had been sitting there for a while and wasn't asked to leave even
though she didn't order anything. Additionally, the video shows the business
associate of the black men showing up during the arrest, and he asks the manager
and the police what the men had done wrong. The general public and those who
witnessed the arrest labelled it discriminatory and racist.
Q1. Find more about Kevin Johnson's action after this incident? Did his action
promote awareness of an ethical issue?
Q2. Did Johnson use Starbucks' shared values as the cornerstone of his decision-
making after the arrests?
Page 6 of 7
DE English (Canada)
O Accessibility: Good to go
1895 words
119%
12:03 PM
28
2022-03-19
2°C
ENG
Mostly cloudy
US
Expert Solution

This question has been solved!
Explore an expertly crafted, step-by-step solution for a thorough understanding of key concepts.
This is a popular solution!
Trending now
This is a popular solution!
Step by step
Solved in 2 steps

Recommended textbooks for you

Understanding Business
Management
ISBN:
9781259929434
Author:
William Nickels
Publisher:
McGraw-Hill Education

Management (14th Edition)
Management
ISBN:
9780134527604
Author:
Stephen P. Robbins, Mary A. Coulter
Publisher:
PEARSON

Spreadsheet Modeling & Decision Analysis: A Pract…
Management
ISBN:
9781305947412
Author:
Cliff Ragsdale
Publisher:
Cengage Learning

Understanding Business
Management
ISBN:
9781259929434
Author:
William Nickels
Publisher:
McGraw-Hill Education

Management (14th Edition)
Management
ISBN:
9780134527604
Author:
Stephen P. Robbins, Mary A. Coulter
Publisher:
PEARSON

Spreadsheet Modeling & Decision Analysis: A Pract…
Management
ISBN:
9781305947412
Author:
Cliff Ragsdale
Publisher:
Cengage Learning

Management Information Systems: Managing The Digi…
Management
ISBN:
9780135191798
Author:
Kenneth C. Laudon, Jane P. Laudon
Publisher:
PEARSON

Business Essentials (12th Edition) (What's New in…
Management
ISBN:
9780134728391
Author:
Ronald J. Ebert, Ricky W. Griffin
Publisher:
PEARSON

Fundamentals of Management (10th Edition)
Management
ISBN:
9780134237473
Author:
Stephen P. Robbins, Mary A. Coulter, David A. De Cenzo
Publisher:
PEARSON