CASE ANALYSIS: The Busy Boss John Gill is a busy man. No matter how fast he works, it seems that he’s always left behind. Consequently, when an employee brings Gill a problem, he is not a good listener. He would open his mail or answer the telephone, and would constantly glance at his watch while the employee is talking. In addition, he makes outright judgment and would always dive into conclusion on any given situation. As a result, John keeps being blindsided by new problems in the organization that seem to get more and more serious. Answer the following 1. Describe the inhibitor/s to communication demonstrated on the above scenario. 2. Provide suggestions to Gill on how to become an effective listener

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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CASE ANALYSIS: The Busy Boss John Gill is a busy man. No matter how fast he works, it seems that he’s always left behind. Consequently, when an employee brings Gill a problem, he is not a good listener. He would open his mail or answer the telephone, and would constantly glance at his watch while the employee is talking. In addition, he makes outright judgment and would always dive into conclusion on any given situation. As a result, John keeps being blindsided by new problems in the organization that seem to get more and more serious. Answer the following 1. Describe the inhibitor/s to communication demonstrated on the above scenario. 2. Provide suggestions to Gill on how to become an effective listener.
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