Provide a brief description of the organization. Describe a mental model that you have witnessed and that has interfered with or prevented an improvement process from being implemented. Finally, give your thoughts about whether you think this mental model can be overcome.

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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Mental Models

One of a manager’s most important skills is to be able to identify solutions to operational problems and manage corrective actions (change) to improve performance. Many times, it is the latter (change) that becomes the most difficult to manage. This challenge stems from presence of mental models, which are deeply ingrained beliefs, assumptions, and generalizations of how something should work, perform, function, etc. Mental models can have a detrimental effect on implementing change. For this Discussion, consider an organization that you are familiar with and post the following:

  • Provide a brief description of the organization.
  • Describe a mental model that you have witnessed and that has interfered with or prevented an improvement process from being implemented.
  • Finally, give your thoughts about whether you think this mental model can be overcome. 
Expert Solution
Step 1: Description of the organization.

Organization: XYZ Manufacturing Company

Description: Medium-sized The XYZ Manufacturing Company is a manufacturer with a focus on automobile parts. They have a long history of employing conventional production techniques, and in recent years, they have had difficulty adjusting to automation and new technologies.

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