Bob works for me, I get him to do his work because I am his supervisor. He may not like it, but I'm the boss. The boss uses "personal power" to get Bob to accomplish his work. True or false The _______ says employees don't like work and need to be closely controlled to perform. Theory x approach or theory y approach Key Skills for Managing Performance: (Choose the BEST answer) a. Set some expectations and goals b. Give positive feedback c.Delegate problem management effectively d.Supervise how you were trained, the employees will adjust e. None of the above
Bob works for me, I get him to do his work because I am his supervisor. He may not like it, but I'm the boss. The boss uses "personal power" to get Bob to accomplish his work. True or false
The _______ says employees don't like work and need to be closely controlled to perform. Theory x approach or theory y approach
Key Skills for Managing Performance: (Choose the BEST answer)
a. Set some expectations and goals
b. Give positive feedback
c.Delegate problem management effectively
d.Supervise how you were trained, the employees will adjust
e. None of the above
All good performance begins with clear expectations and goals. Without these, employees seldom reach their potential. Unfortunately, nearly seven out of 10 supervisors and managers fail at it. True or false?
When meeting with employees one-on-one you should never put agreements that you make with them in writing. Doing this could get you into trouble with the human resource department. True or false?
Counseling uses a directive process for chronic ongoing problems. true or false?
When using a disciplinary method, which of the following is NOT a recommended general step to be used?
a.Identify the problem
b.State the expectation or goal
c.Do not state the consequences
d.Ask for employee comments, then summarize
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