Based on an evaluation of the organization's current state and recent initiatives, the areas listed below have been identified as being in need of improvement based on the triple-bottom-line framework and B Corp Certification requirements. Governance • A more formal structure or stakeholder group is needed to review social and environmental performance regularly and accurately. Workers • Employee pay is low, both for hourly and salaried employees. • Attrition rates are high, resulting in a significant loss of company resources. • Employees lack the autonomy to shut down unsafe practices and processes. • Required trainings are frequent, but professional development for growth is very limited in both opportunities and funding. Community • The organization needs to regularly screen and evaluate suppliers for social and environmental impact, not just when an initial partnership is begun. • The majority of materials used to grow, manufacture, ship, and sell the tea are not locally sourced. Environment • • • • Although some supplying farms do have some sustainable practices in place, not all facilities and practices are designed to restore or preserve the environment. Most energy sources, especially energy sources for domestic locations, are not renewable. The organization has not conducted any kind of environmental assessment since 2010, and that assessment was only conducted to identify areas of opportunity, not for certification. Cost and time are prioritized in shipping, resulting in the inefficient use of transportation and a high carbon footprint. Customers • Quality control is conducted randomly, but isn't an ingrained part of the workflow process. There are no product guarantees available to customers. • Customer feedback is primarily collected through online reviews of purchased products or sales locations, rather than customer surveys. The following areas have been identified as being strengths of the organization based on the TBL framework and B Corp Certification requirements: Governance • The organization's mission, vision, code of ethics, and culture statement strongly support sustainable, ethical practices. Workers The organization has identified key goals and metrics to monitor and evaluate sustainable business practices. Employees are very content with benefits. ⚫ Job-related training is thorough and frequent. • There are established employee feedback programs with high rates of engagement. Community The organization is very diverse in its workforce, and employees report feeling safe and respected at work. ⚫ There are clear, measurable goals to continue growing diversity and inclusion throughout the organization. • The organization has set key requirements for its outsourced workforce, although regular evaluations are lacking. The organization provides incentives and sets goals for suppliers regarding socially responsible and environmentally friendly business practices. Environment • The supply chain has been evaluated by a reputable third-party company. • Environmentally sustainable water conservation and treatment practices are a strength of the organization and its suppliers, also benefiting many of the rural communities' surrounding farms and manufacturing facilities. Packaging is recyclable and minimal, despite frequent requests to change it to a shiny foil packaging. Customers • The mission, vision, and culture of NationaliTeas supports making high-quality, sustainable products accessible to customers.

Based on an evaluation of the organization's current state and recent initiatives, the areas listed below have been identified as being in need of improvement based on the triple-bottom-line framework and B Corp Certification requirements. Governance • A more formal structure or stakeholder group is needed to review social and environmental performance regularly and accurately. Workers • Employee pay is low, both for hourly and salaried employees. • Attrition rates are high, resulting in a significant loss of company resources. • Employees lack the autonomy to shut down unsafe practices and processes. • Required trainings are frequent, but professional development for growth is very limited in both opportunities and funding. Community • The organization needs to regularly screen and evaluate suppliers for social and environmental impact, not just when an initial partnership is begun. • The majority of materials used to grow, manufacture, ship, and sell the tea are not locally sourced. Environment • • • • Although some supplying farms do have some sustainable practices in place, not all facilities and practices are designed to restore or preserve the environment. Most energy sources, especially energy sources for domestic locations, are not renewable. The organization has not conducted any kind of environmental assessment since 2010, and that assessment was only conducted to identify areas of opportunity, not for certification. Cost and time are prioritized in shipping, resulting in the inefficient use of transportation and a high carbon footprint. Customers • Quality control is conducted randomly, but isn't an ingrained part of the workflow process. There are no product guarantees available to customers. • Customer feedback is primarily collected through online reviews of purchased products or sales locations, rather than customer surveys. The following areas have been identified as being strengths of the organization based on the TBL framework and B Corp Certification requirements: Governance • The organization's mission, vision, code of ethics, and culture statement strongly support sustainable, ethical practices. Workers The organization has identified key goals and metrics to monitor and evaluate sustainable business practices. Employees are very content with benefits. ⚫ Job-related training is thorough and frequent. • There are established employee feedback programs with high rates of engagement. Community The organization is very diverse in its workforce, and employees report feeling safe and respected at work. ⚫ There are clear, measurable goals to continue growing diversity and inclusion throughout the organization. • The organization has set key requirements for its outsourced workforce, although regular evaluations are lacking. The organization provides incentives and sets goals for suppliers regarding socially responsible and environmentally friendly business practices. Environment • The supply chain has been evaluated by a reputable third-party company. • Environmentally sustainable water conservation and treatment practices are a strength of the organization and its suppliers, also benefiting many of the rural communities' surrounding farms and manufacturing facilities. Packaging is recyclable and minimal, despite frequent requests to change it to a shiny foil packaging. Customers • The mission, vision, and culture of NationaliTeas supports making high-quality, sustainable products accessible to customers.

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

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Scenario

You work as the chief supply-chain officer at the large international corporation, NationaliTeas. NationaliTeas manufactures and sells tea worldwide. Its motto is “Keeping people and their taste buds awake (when they want to be awake).” Its mission is “Make the world more awake through rejuvenating and refreshing beverages and sustainable practices that uplift workers, communities, and souls. The company would like to establish an operational goal of having your corporation apply for a B Corp Certification within the next two years.

1. Based on the company evaluations for areas in need of improvements and strengths, propose four high impact initiatives to help strengthen the corporation's commitment to people, planet and profit.

2.Describe the organizational benefits of each initiative, specifically noting the expected positive impact of completing each. Examples of positive impacts include better alignment to the organization’s mission, vision, and culture statements;

3. Describe the societal benefits of each initiative, specifically noting the expected positive impact of completing each. Examples of positive impacts include increased community building and positive environmental impact.

4.Describe the consumer benefits of each selected initiative, specifically noting the expected positive impact of completing each. Examples of positive impacts include increased alignment to target markets, improved product access and availability, and improved customer satisfaction.

5. Explain the business risks associated with prioritizing, planning, and resourcing each initiative and how these risks will be considered and monitored.

Based on an evaluation of the organization's current state and recent initiatives, the areas listed below
have been identified as being in need of improvement based on the triple-bottom-line framework and B
Corp Certification requirements.
Governance
• A more formal structure or stakeholder group is needed to review social and environmental
performance regularly and accurately.
Workers
• Employee pay is low, both for hourly and salaried employees.
• Attrition rates are high, resulting in a significant loss of company resources.
•
Employees lack the autonomy to shut down unsafe practices and processes.
• Required trainings are frequent, but professional development for growth is very limited in both
opportunities and funding.
Community
• The organization needs to regularly screen and evaluate suppliers for social and environmental
impact, not just when an initial partnership is begun.
• The majority of materials used to grow, manufacture, ship, and sell the tea are not locally
sourced.
Environment
•
•
•
•
Although some supplying farms do have some sustainable practices in place, not all facilities and
practices are designed to restore or preserve the environment.
Most energy sources, especially energy sources for domestic locations, are not renewable.
The organization has not conducted any kind of environmental assessment since 2010, and that
assessment was only conducted to identify areas of opportunity, not for certification.
Cost and time are prioritized in shipping, resulting in the inefficient use of transportation and a
high carbon footprint.
Customers
• Quality control is conducted randomly, but isn't an ingrained part of the workflow process.
There are no product guarantees available to customers.
•
Customer feedback is primarily collected through online reviews of purchased products or sales
locations, rather than customer surveys.

The following areas have been identified as being strengths of the organization based on the TBL
framework and B Corp Certification requirements:
Governance
• The organization's mission, vision, code of ethics, and culture statement strongly support
sustainable, ethical practices.
Workers
The organization has identified key goals and metrics to monitor and evaluate sustainable
business practices.
Employees are very content with benefits.
⚫ Job-related training is thorough and frequent.
• There are established employee feedback programs with high rates of engagement.
Community
The organization is very diverse in its workforce, and employees report feeling safe and
respected at work.
⚫ There are clear, measurable goals to continue growing diversity and inclusion throughout the
organization.
• The organization has set key requirements for its outsourced workforce, although regular
evaluations are lacking.
The organization provides incentives and sets goals for suppliers regarding socially responsible
and environmentally friendly business practices.
Environment
• The supply chain has been evaluated by a reputable third-party company.
•
Environmentally sustainable water conservation and treatment practices are a strength of the
organization and its suppliers, also benefiting many of the rural communities' surrounding farms
and manufacturing facilities.
Packaging is recyclable and minimal, despite frequent requests to change it to a shiny foil
packaging.
Customers
• The mission, vision, and culture of NationaliTeas supports making high-quality, sustainable
products accessible to customers.

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