Assume that you are responsible for developing and maintaining the O’Leary Organization’s performance appraisal system. Respond to each employee who sent you an e-mail. what additional actions you would take with reference to each item. Situation
Assume that you are responsible for developing and maintaining the O’Leary Organization’s performance appraisal system.
Respond to each employee who sent you an e-mail. what additional actions you would take with reference to each item.
Situation
The O’Leary Organization is a medium-sized organization with headquarters in the Midwest.
The training and development section consists of you or your team. In addition to conducting training, you have full responsibility for the organization’s performance evaluation system. The O’LearyOrganization’s present performance appraisal system, which you are to assume you or your team
designed, requires that all employees be evaluated by their supervisor on a periodic basis. All employees are evaluated at the end of a 90-day period (the initial employment period) and on a yearly basis thereafter.
The O’Leary Organization Performance Appraisal Form
E-Mail Items
Item 6
To: HR Department
From: Howard Adams, Supervisor
RE: Necessity of Signing Evaluation Forms
Recently I conducted a performance evaluation interview with Harold Wallace. At the end of the
interview, when I asked him to sign the appraisal form at the bottom, he refused. I asked him if the
evaluation was accurate, and he said yes. I also explained to him that signing the form only represented
an acknowledgment that he had been evaluated. He replied that he had nothing to gain from signing the
form, and, therefore, why sign it? I don’t know what I should do. Harold is somewhat of a problem and is
often quite stubborn.
Item 7
To: HR Department
From: Margaret Windell, Purchasing
RE: Annual Performance Review
I have a rather troublesome question to ask you. I would ask it of my boss but she is currently in the
hospital. For the last 23 years I have received an overall performance review, and my evaluations have
all shown that I am an excellent employee. I am six years from retirement and, frankly, I have reached the point where performance evaluations aren’t of any consequence to me. I know I am doing a good job. I know I won’t get promoted or transferred, and I am at the top of my pay grade. So why should I
continue to be evaluated formally?
Item 8
To: HR Department
From: Sarah Wade, Maintenance Engineer
RE: Employee Appraisal Form
When I was over in the HR Department yesterday looking at my file, I saw the appraisal form that was completed on me one month ago. I was shocked to see the following statement written on it under
“Remarks”: “Sarah has a very poor work attitude and doesn’t appear willing to change it.” My boss, Marilyn Turner, had also changed my evaluation on “attitude” from 4 to a 2. I am positive the negative statement was not on the evaluation form when I signed it. Needless to say, I want you to do something
about this!
Item 9
To: HR Department
From: Chris Green, Supervisor
RE: Performance Evaluation of Bill Young
Next week, I must conduct a performance evaluation interview with Bill Young who works by himself in the evenings. While I was completing the evaluation form on him, I realized that it was impossible for me to evaluate him on one of the evaluation categories, “Work with Group.” What should I do? I am
afraid if I leave it blank it will affect his “Overall Level of Performance” score and hence, his chances of
promotion.
Item 10
To: HR Department
From: Jeff Skala, Finance Department
RE: Confidentiality of Performance Evaluation
As you know, over the past year I have been experiencing a series of personal problems, all of which have adversely affected my job performance. These problems reflected themselves on my recent performance evaluation as my “marks” slipped from mostly 4s to mostly 2s. I can’t disagree with my
evaluation, but I don’t think it was right for my boss, Helen Jackson, to tell two of my co-workers that she had given me a 1 on “Quality of Work.” It seems to me that this type of information should be confidential since it is none of their business.
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