As the managing director of a large e-retail sales company, you are becoming alarmed about the growing levels of turnover your company has been experiencing lately. It already has passed the industry average, and you are growing concerned about the company’s capacity to staff the call center and the warehouse during the busy holiday period. In conducting exit interviews, you learned that the employees who are leaving generally like their work and the pay they are receiving. However, they are displeased with the way their managers are treating them, and this is creating stress in their lives. They are quitting so they can take less stressful positions in other companies. 1a) Assuming that the employees’ emotions and moods are negative, what problems would you expect to find in the way they are working? Relate your answer (but do not restrict) to the Affective Events Theory, also briefly explain the theory itself. 2.Part 1b) What could the individual employees do to help manage their own stress more effectively?
As the managing director of a large e-retail sales company, you are becoming alarmed about the growing levels of turnover your company has been experiencing lately. It already has passed the industry average, and you are growing concerned about the company’s capacity to staff the call center and the warehouse during the busy holiday period. In conducting exit interviews, you learned that the employees who are leaving generally like their work and the pay they are receiving. However, they are displeased with the way their managers are treating them, and this is creating stress in their lives. They are quitting so they can take less stressful positions in other companies. 1a) Assuming that the employees’ emotions and moods are negative, what problems would you expect to find in the way they are working? Relate your answer (but do not restrict) to the Affective Events Theory, also briefly explain the theory itself. 2.Part 1b) What could the individual employees do to help manage their own stress more effectively?
Chapter16: Managerial Communication
Section16.2: Types Of Communications In Organizations
Problem 1CTQ: How are you managing your e-mails now? Are you mixing personal and school and work-related e-mails...
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As the managing director of a large e-retail sales company, you are becoming alarmed about the growing levels of turnover your company has been experiencing lately. It already has passed the industry average, and you are growing concerned about the company’s capacity to staff the call center and the warehouse during the busy holiday period. In conducting exit interviews, you learned that the employees who are leaving generally like their work and the pay they are receiving. However, they are displeased with the way their managers are treating them, and this is creating stress in their lives. They are quitting so they can take less stressful positions in other companies.
1a) Assuming that the employees’ emotions and moods are negative, what problems would you expect to find in the way they are working? Relate your answer (but do not restrict) to the Affective Events Theory, also briefly explain the theory itself.
2.Part 1b) What could the individual employees do to help manage their own stress more effectively?
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