Analysis (Write bulleted statements of your analysis)
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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Analysis (Write bulleted statements of your analysis)

Transcribed Image Text:Case Study 1
The New Human Resource Manager
The Prime Manufacturing Company is a garment factory that employs about
1250 employees of varied skills. About 75 percent are women who are mostly in the
production department. Men employees are assigned in the maintenance department
and as operators of machines used in the garment production. Women are mostly in
sewing department, packaging and quality control.
Mr. Rod Santos was hired to head the HR department. Prior to his assignment
at Prime Manufacturing Company, Rod was in a construction firm, a medium-size
organization. His main concern was preparing the payroll and handling employee's
records.
The Human Resource Department is composed of 5 employees, a payroll clerk, a
personnel assistant and two supervisors and Mr. Rod Santos as manager. The record
of Rod Santos in his academic achievements is quietly satisfactory. His bachelor's
degree is in the field of Engineering. Performance in the previous employment is quite
satisfactory. The construction company of his previous employment closed shop due
to an economic slowdown, this cause his separation from employment.
The garment business is globally competitive and customer's satisfaction is of prime
importance. Employee's commitments to performance standard are high priority. In
the three-month span of Rod Santos' employment, 20 percent of women employees
and 12 percent of male employees resigned for unknown reasons, as there was no exit
interview conducted. Production schedule was delayed and foreign customers were
alarmed.
The general manager, Mario Mabilangan, called Rod Santos regarding the problem.
He noted Rod's indecisive approach to the HR problem and actions that he failed to
take. He pointed out to Rod Santos that he exactly did not know what to do regarding
the current situation. His subordinates began to complain to Mr. Mabilangan about
Rod Santos' indecision.
Rod Santos became more withdrawn from his subordinates and other managers in
the plant. He showed little interest in his job and concentrated in mental jobs concerning
the department. In general he lost control of his job of managing the department.
Note: Use the case analysis format
Problem
Case Facts
Analysis/ Hypothesis
Alternative Courses of Action
Recommendation and Conclusion
16
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