Ali is an efficient and reliable member of an oil company team who is going through a serious depression due to his son's current health condition. He would like to take leave to travel with his son for treatment. He tries to explain to his leader about his personal issues, but he receives negative response. The team leader fails to understand Ali's feelings and needs because he hasn't engaged in...... listening. A. Content b.Empathic c.Critical d.Selective

Ali is an efficient and reliable member of an oil company team who is going through a serious depression due to his son's current health condition. He would like to take leave to travel with his son for treatment. He tries to explain to his leader about his personal issues, but he receives negative response. The team leader fails to understand Ali's feelings and needs because he hasn't engaged in...... listening. A. Content b.Empathic c.Critical d.Selective

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter17: Managing Communication

Section: Chapter Questions

Problem 6DQ

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Which characteristic is being displayed when you consider all sides of an issue? Select one: a. Knowledge b. Objectivity c. Expertise d. Honesty e. Audience awareness Which of the following is one way good communicators can eliminate the use of potentially biased language? Select one: a. Avoid biased language only when it indicates prejudice b. Only use biased language when identifying stereotypes C. Correct one area of bias at a time d. Use bias language to reinforce the "you" attitude e. Change biased language to neutral language
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read Chapter One in the book Conflict between Persons by Arnett, I began to reflect on the concept of Communication Ethics and the role it plays in leadership (pg. 17). The article that I selected relates to the readings is The Role of Communication in Organizations: Ethical Considerations. The article points out some key ideas and models that managers and leaders can use to help communication in ethical dilemmas. As Arnett references, "Leadership begins with the study and practice of communication ethics understood as background that carries a sense of given good that we want to protect and promote." As I tie the two readings together, I notice an overlay of what managers may face from an ethical standpoint. As managers try to decide what is best for their company, team, and business, they also need help with their moral beliefs. Make a Comment on : As we embrace daily challenges in the workplace, we are faced with several ethical dilemmas. When an individual is in a position to…
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How do I respond to guys in 100 words? To address conflicts effectively, we must first identify their sources. The conflict model identifies six main conditions that cause conflicts in organizational settings: incompatible goals, differentiation, interdependence, scarce resources, ambiguous rules, and communication problems. Incompatible goals often cause conflict. In organizations, department managers' different compensation plans can lead to conflicting work objectives. Each division of work has its own goals, which can interfere with the goals of others (10.3 Causes and Outcomes of Conflict). Another source of conflict is differentiation. Differentiation refers to differences among individuals regarding their beliefs, values, experiences, and preferences. Generational diversity often leads to workplace conflict. Conflicting beliefs may even form based on stereotypes and false expectations about coworkers from different backgrounds. Conflict due to differentiation may…