a. How long does it take the average customer to complete this process? b. What single activity is the bottleneck for the entire process? B c. How many customers can this process serve in an hour? minutes. (Enter your response rounded to one decimal place.) customers per hour. (Enter your response as an integer.)
a. How long does it take the average customer to complete this process? b. What single activity is the bottleneck for the entire process? B c. How many customers can this process serve in an hour? minutes. (Enter your response rounded to one decimal place.) customers per hour. (Enter your response as an integer.)
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Transcribed Image Text:8
m 1
K
Bill's Barbershop has two barbers available to cut customer's hair. Both barbers provide roughly the same experience and skill, but one is just a little bit slower than the other. The process flow below
shows that all customers go through steps B1 and B2 and then can be served at either of the two barbers at step B3. The process ends for all customers at step B4. The numbers in parentheses
indicate the minutes it takes that activity to process a customer.
B1
(7)
B2
(8)
B3-a
(10)
B3-b
(15)
B4
(12)
Q
a. How long does it take the average customer to complete this process? minutes. (Enter your response rounded to one decimal place.)
b. What single activity is the bottleneck for the entire process? B
c. How many customers can this process serve in an hour?
customers per hour. (Enter your response as an integer.)
Expert Solution
Step 1 Introduction:-
Operation management is performed in each manufacturing organization. It all deals with the management of the operating activities that are performed to achieve the set targets. Operations management brings efficiency and effectiveness to the operations of the organization. Efficiency in operations helps in getting the maximum profit to the organization.
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