A video game making company is interested in assessing the customer level of satisfaction for its 2023 model – the RRR Box. In the two months since the introduction of the model, the company was able to sell 7,500 units of RRR Box. The company has randomly selected 65 of its clients and has successfully conducted survey using Qualtrics. There were a total of 10 questions asking for each client’s level of agreement with each of the those questions. The level of agreement for each statement is measured on a 5-point Likert scale (Strongly disagree, disagree, neutral, agree, strongly agree). It follows that for each consumer the minimum composite possible score is 10 and the maximum is 50. Furthermore, experience has shown that a purchaser of a video game system is “very satisfied” if his or her composite score is at least 42. Suppose that when the 65 customers are interviewed, their composite scores are given in ‘Ratings’ table below. Answer the following questions. 1. Use the eight classes/bins to construct the histogram of the satisfaction rating. Construct histogram bins using Upper Class Boundary. Add data labels, legend, title, axis title. 2. Describe and interpret the shape of the distribution of ratings. Describe where the satisfaction ratings seem to be concentrated.
A video game making company is interested in assessing the customer level of satisfaction for its
2023 model – the RRR Box. In the two months since the introduction of the model, the company
was able to sell 7,500 units of RRR Box. The company has randomly selected 65 of its clients
and has successfully conducted survey using Qualtrics. There were a total of 10 questions asking for each client’s level of agreement with each of the those questions. The level of agreement for each statement is measured on a 5-point Likert scale (Strongly disagree, disagree, neutral, agree, strongly agree).
It follows that for each consumer the minimum composite possible score is 10 and the maximum is 50. Furthermore, experience has shown that a purchaser of a video game system is “very satisfied” if his or her composite score is at least 42. Suppose that when the 65 customers are interviewed, their composite scores are given in ‘Ratings’ table below. Answer the following questions.
1. Use the eight classes/bins to construct the histogram of the satisfaction rating. Construct
histogram bins using Upper Class Boundary. Add data labels, legend, title, axis title.
2. Describe and interpret the shape of the distribution of ratings. Describe where the satisfaction ratings seem to be concentrated.
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