À regional supervisor is experiencing some difficulty discussing a problem with an employee who uses English as a second language. The employee is attempting to respond but often misunderstands some of the common expressions used by the supervisor. Which strategy should this supervisor use to improve communication? Watching for nonverbal signs of understanding o Including the jargon common in the company Speaking in a loud voice to be understood Using colloquialisms based on cultural knowledge

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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A regional supervisor is experiencing some difficulty discussing a problem with an employee who
uses English as a second language. The employee is attempting to respond but often
misunderstands some of the common expressions used by the supervisor.
Which strategy should this supervisor use to improve communication?
oWatching for nonverbal signs of understanding
o Including the jargon common in the company
o Speaking in a loud voice to be understood
oUsing colloquialisms based on cultural knowledge
Transcribed Image Text:A regional supervisor is experiencing some difficulty discussing a problem with an employee who uses English as a second language. The employee is attempting to respond but often misunderstands some of the common expressions used by the supervisor. Which strategy should this supervisor use to improve communication? oWatching for nonverbal signs of understanding o Including the jargon common in the company o Speaking in a loud voice to be understood oUsing colloquialisms based on cultural knowledge
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