A need related to a product triggers the following reaction by consumers. Consumers arehappy if the need is fulfilled but not really dissatisfied if the need is not fulfilled. Whattype of need in the Kano model fits this description?a. Linear satisfier—the more water saved, the betterb. Must-have—as long as it consumes less water than the last model, nobody cares.c. Delighter
A need related to a product triggers the following reaction by consumers. Consumers arehappy if the need is fulfilled but not really dissatisfied if the need is not fulfilled. Whattype of need in the Kano model fits this description?a. Linear satisfier—the more water saved, the betterb. Must-have—as long as it consumes less water than the last model, nobody cares.c. Delighter
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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A need related to a product triggers the following reaction by consumers. Consumers are
happy if the need is fulfilled but not really dissatisfied if the need is not fulfilled. What
type of need in the Kano model fits this description?
a. Linear satisfier—the more water saved, the better
b. Must-have—as long as it consumes less water than the last model, nobody cares.
c. Delighter
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