A large financial institution is losing market share to savvy upstart companies, and it has asked its top marketing executive to identify the main reasons for their sliding performance. Describe FOUR (4) barriers that might cause the marketing executive to poorly identify the problem(s), and include  an illustrative example for each barrier.

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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A large financial institution is losing market share to savvy upstart companies,
and it has asked its top marketing executive to identify the main reasons for
their sliding performance. Describe FOUR (4) barriers that might cause the
marketing executive to poorly identify the problem(s), and include 
an illustrative example for each barrier.

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