A grocery clerk helps a customer with purchases to their car. The customer thanks the clerk, who responds not a problem (or no problem). When communicating with others, why might this response be ineffective? What could be said instead? Why do some people adopt these kinds of conversational phrases instead of more conventional responses, like you’re welcome, or happy to help?
A grocery clerk helps a customer with purchases to their car. The customer thanks the clerk, who responds not a problem (or no problem). When communicating with others, why might this response be ineffective? What could be said instead? Why do some people adopt these kinds of conversational phrases instead of more conventional responses, like you’re welcome, or happy to help?
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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A grocery clerk helps a customer with purchases to their car. The customer thanks the clerk, who responds not a problem (or no problem). When communicating with others, why might this response be ineffective? What could be said instead? Why do some people adopt these kinds of conversational phrases instead of more conventional responses, like you’re welcome, or happy to help?
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