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7. What is the difference between Balking and Reneging?

7. What is the difference between Balking and Reneging?

Practical Management Science
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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7. What is the difference between Balking and Reneging? 8. Which of the following waiting lines do you prefer and why? - Single-Queue, Multiple-Channel System Structure (Fig 5.8 in text) - Multiple-Queue, Multiple-Channel System Structure (Fig 5.9 in text) 9. An easy way to understand Queuing Model formulas is to understand that L refers to Number of items while W refers to time. q refers to the queue and s refers to the system. So Lq refers to the number of units in the queue (waiting line). Ls refers to the number of items in the system (queue and service). Write out the formulas for the following: a. Average Wait time in the Queue b. Average Wait time in the System c. Average number of units in the Queue d. Average number of units in the System e. System utilization f. Probability of zero customers in the system
Transcribed Image Text:7. What is the difference between Balking and Reneging? 8. Which of the following waiting lines do you prefer and why? - Single-Queue, Multiple-Channel System Structure (Fig 5.8 in text) - Multiple-Queue, Multiple-Channel System Structure (Fig 5.9 in text) 9. An easy way to understand Queuing Model formulas is to understand that L refers to Number of items while W refers to time. q refers to the queue and s refers to the system. So Lq refers to the number of units in the queue (waiting line). Ls refers to the number of items in the system (queue and service). Write out the formulas for the following: a. Average Wait time in the Queue b. Average Wait time in the System c. Average number of units in the Queue d. Average number of units in the System e. System utilization f. Probability of zero customers in the system
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