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20. The Dow Jones Sustainability index looks at competence in which of the following areas? a. Customer loyalty b. Technological c. Financial d. Employee retention 21. A disadvantage of formalization in organization structure is: a. Decision making is at a faster pace b. Formalized structure is associated with increased motivation and job satisfaction c. Strategic decision making occurs often d. Reduced innovativeness occurs because employees are used to behaving in a certain manner

20. The Dow Jones Sustainability index looks at competence in which of the following areas? a. Customer loyalty b. Technological c. Financial d. Employee retention 21. A disadvantage of formalization in organization structure is: a. Decision making is at a faster pace b. Formalized structure is associated with increased motivation and job satisfaction c. Strategic decision making occurs often d. Reduced innovativeness occurs because employees are used to behaving in a certain manner

Understanding Business
Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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20. The Dow Jones Sustainability index looks at competence in which of the following areas? a. Customer loyalty b. Technological c. Financial d. Employee retention 21. A disadvantage of formalization in organization structure is: a. Decision making is at a faster pace b. Formalized structure is associated with increased motivation and job satisfaction c. Strategic decision making occurs often d. Reduced innovativeness occurs because employees are used to behaving in a certain manner
Transcribed Image Text:20. The Dow Jones Sustainability index looks at competence in which of the following areas? a. Customer loyalty b. Technological c. Financial d. Employee retention 21. A disadvantage of formalization in organization structure is: a. Decision making is at a faster pace b. Formalized structure is associated with increased motivation and job satisfaction c. Strategic decision making occurs often d. Reduced innovativeness occurs because employees are used to behaving in a certain manner
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