17. leverages competencies to achieve high organizational performance. A. Human capital B. Benchmarking C. Talent management D. Teamwork 2 Mark for review Will be highlighted on DANCREASE
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![17.
leverages competencies to achieve high organizational performance.
A. Human capital
B. Benchmarking
C. Talent management
D. Teamwork
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- T F Ad hoc committees can be used effectively toreview a firm’s employee benefits plan.1. Propose how to address and anticipate performance problems. 2. Provide a case example...1What specialized skills will the future HRIS professional need in order toeffectively manage an organization’s virtual human resource function? 2 What is manpower planning? How does it relate to other human resourcemanagement activities?
- Company ABC is consistenly filling the same positions with external hires due to voluntary turnover.Thought it is a critical sales role,a proper evaluation of underlying is issues and a plan to address the attrition issue has not been established.What staffing strategies could be best suited to fit the above need?1. Read the following scenarios and explain what level of need analysis is mentioned. a. Main duties of customer service officers are handling customer complaints and direct them to correct department. In dealing with this duty they need be good communicators, empathetic and should have the correct technical information about the products. b. In the analysis of customer service department performance appraisals, HR manager identified many customer service officers do not have clear understanding about technical aspects of the products. c. ABC company is large consumer appliance retailer, recently they identified large number of complaints in social media pages from customers. The main reason was poor after sales service offered by the company.Only questions 1 and 2 related to the text on the document page below !
- 1. Describe employee management in f&b cafe. 2. Describe menu management in f&b cafe. 3. Describe crm management in f&b cafe.answer quickly1. True/False: It is recommended to use a combination of statistical weighting and clinical prediction. 2. The internal selection criteria should always be clear to employees. Give two reasons. 3. Which of the below best explains the statement “Revenues are maximized when we use valid selection methods” a. Valid selection methods are strong predictors of future performance especially when the line manager uses them b. Valid selection methods help maximize revenues because they help us identify the best person for the job, managers like these methods and fewer errors are made when using them c. Valid selection methods help us identify the right person for the job and an organization becomes more productive when it hires the right person d. Valid selection methods help to increase revenue because they are not costly, they are easy to use and many applicants like them e. All of the above 4. Participation in extracurricular activities is a useful predictor for jobs…
- 14- HRM environment can be understood as ____________. a. Collection of situations surrounding HRM functions b. All the options c. Collection of effects surrounding HRM functions d. Collection of events surrounding HRM functions13- Minor decisions have limited impact and concern a specific department as this will not affect the major operation of business. These kinds of decisions are taken by: a. Lower level management b. Top level management c. Middle level management d. None of the options80) Which of the following is true regarding performance metric? a) a firm should use an array of metrics to evaluate its entire business. b) All financial ratios are considered to be of one type and cannot be separated into different categories. c) The health of a firms human resources can be evaluated in terms of market share. d) Market performance can be measured in terms of employee turnover.
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