1. Write a Complaint Letter. Assume that you are the Purchase Manger of LuLu Hyper Market, Nizwa, Oman and you have received 20 LCD televisions and 10 laptops from Muscat Electronic Company Ltd on December 15, 2020.When you open the boxes out of which 2 televisions and 2 laptops are defective and need to be replaced. Prepare a complaint letter regarding this to the Marketing manager of Muscat Electronic Company Ltd, P.O. Box 313, P.C 716, Ruwi. Mention that these items are required to be supplied to the customers immediately. The order reference number is BC/2145/2020. Notes: Use examination date to write the letter. Write proper reference line.

1. Write a Complaint Letter. Assume that you are the Purchase Manger of LuLu Hyper Market, Nizwa, Oman and you have received 20 LCD televisions and 10 laptops from Muscat Electronic Company Ltd on December 15, 2020.When you open the boxes out of which 2 televisions and 2 laptops are defective and need to be replaced. Prepare a complaint letter regarding this to the Marketing manager of Muscat Electronic Company Ltd, P.O. Box 313, P.C 716, Ruwi. Mention that these items are required to be supplied to the customers immediately. The order reference number is BC/2145/2020. Notes: Use examination date to write the letter. Write proper reference line.

Principles Of Marketing

17th Edition

ISBN:9780134492513

Author:Kotler, Philip, Armstrong, Gary (gary M.)

Publisher:Kotler, Philip, Armstrong, Gary (gary M.)

Chapter1: Marketing: Creating Customer Value And Engagement

Section: Chapter Questions

Problem 1.1DQ

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Please make this complaint letter. Many thanks

1. Write a Complaint Letter.
Assume that you are the Purchase Manger of LuLu Hyper Market,
Nizwa, Oman and you have received 20 LCD televisions
and 10 laptops from Muscat Electronic Company Ltd on
December 15, 2020.When you open the boxes out of
which 2 televisions and 2 laptops are defective and need
to be replaced. Prepare a complaint letter regarding this
to the Marketing manager of Muscat Electronic Company
Ltd, P.O. Box 313, P.C 716, Ruwi. Mention that these items
are required to be supplied to the customers immediately.
The order reference number is BC/2145/2020.
Notes:
Use examination date to write the letter.
Write proper reference line.
Follow the Block letter format.

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