Jennifer Sanchez was recently hired at New You Med Spa, a small plastic surgery clinic,as the overnight receptionist. Sanchez was injured in an accident as a teenager and as aresult uses a wheelchair full time. She previously worked as the receptionist at an apart-ment community and took on the role at New You because of higher pay and a shortercommute. Due to the COVID-19 pandemic, Sanchez interviewed virtually. She did notdisclose her wheelchair use, and her new employer did not ask about any mobility limi-tations. When Sanchez reported to work on her first day, she was surprised to learn theclinic was located inside of a historical mansion in a wealthy part of town. The three-story mansion featured an impressive double staircase leading to the front doors but didnot have any entrance ramps or elevators.Sanchez called the inside office and was instructed to go around to the back of thehouse, which was at street level, and use the driveway to enter the house through the ga-rage. Because the receptionist desk is on the first floor of the house, by using the drive-way and garage Sanchez was able to access her workspace and perform her job dutieseven though she was not able to enter through the front of the house like the other em-ployees. Since her overnight hours were from 8 p.m. to 8 a.m., Sanchez made a habit ofparking in the driveway as close as possible to the garage door (for safety concerns be-cause it was dark when she arrived at work and also because parking in the employeeparking lot would require her to use her wheelchair to cross the facility's lawn, whichwould dirty the wheels of her wheelchair and perhaps hinder its maneuverability).After a few months without problems, Sanchez was let go from her position withoutexplanation. Through conversations with her former coworkers, Sanchez found out thatshe was fired because the company that delivers food and sanitation products for NewYou had threatened to cancel their contract with the facility if Sanchez kept blocking thedriveway with her van. The delivery company made deliveries every Monday, Wednes-day, and Friday between 5 a.m. and 7 a.m. and required the entire length of the drive-way for deliveries. 1. What are some ways New You could have rectified the problem without firingSanchez?2. Based on your understanding of reasonable accommodations and EEOC legislation,does Sanchez have any legal recourse in this situation?3. Should Sanchez have disclosed her wheelchair use during the interview process?Would doing so have made a difference in her experience? Explain.

Wheelchair-bound receptionist Jennifer Sanchez was employed by New You Med Spa without disclosing…

Answered: 1. What are some ways New You could…

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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