SOC-FPX1150_Hannah Halstead_Assessment three_Attempt ONE

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Apr 3, 2024

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SOC-FPX1100 Relationship Building at Work Complete each section below based on your review of the Spruce Paper Company employee profiles in the assessment preparation. Any resources you use for this assessment should be cited on the reference page. 1. Fill in the chart below with each team member’s role and status. Then, for each team member, answer the following in 1–2 sentences: How did their status or role impact how they engaged and collaborated with others?  Status is the position that someone occupies in society, for example, their job title .  Role is the behavior expected of someone with a certain status on the project. Status Role How did their status or role impact how they engaged and collaborated with others? (1–2 sentences each) Rita Manager/ leader Lead her team, make decisions, be ethical, reliable, responsible Rita’s status and role impacts her engagement and collaboration with others because it allows her to communicate more effectively with them and build stronger relationships. By being a leader and making decisions, she can weigh all ideas and opinions to choose the best one. Nimish employee Follow directions, share ideas and opinions, complete tasks on time, be reliable Nimish is able to more casually engage and collaborate with others. Because he doesn’t have final decision authority, he is able to build more personal relationships. Dave Student intern Study for class, learn the job duties, complete projects Dave will likely build more mentor-student relationships with employees and connect with them on a teaching level. He won’t connect too personally, but will be able to collaborate in a way where they teach him new things. Ernesto consultant Assist with decisions, share different viewpoints, provide Ernesto will not collaborate or engage very personally with others in the workplace. He will collaborate and engage professionally, and offer support where he can. 1

SOC-FPX1100 share expertise 2. Each of the team members demonstrated at least one type of relationship-building strategy. Identify the strategy for each team member and be certain to provide evidence from the scenario and profiles.  Relationship building strategies: o Trust. o Mutual Respect. o Mindfulness. o Diversity. o Open Communication. Relationship-Building Strategy With Evidence (2–3 sentences each) Rita Diversity. Rita values the opinion of Nimish and appreciates the ideas of her diverse team. This builds relationships by giving every employee of different backgrounds the opportunities to succeed. Nimish Nimish uses mindfulness to build relationships. Due to his accent he knows that other employees have a hard time understanding him. Knowing this, he went out of his way to communicate with every employee separately to discuss the best ways to communicate to where they understand him. This shows mindfulness and builds relationships. Dave Dave uses mutual respect to build relationships. By giving every employee in the department credit for his idea, he is showing them respect rather than taking all the credit for himself, which would cause tension. Ernesto Ernesto uses trust to build relationships. Because of his expertise, he is able to provide direct and effective feedback, ideas, and options for the team to use to their advantage. He also uses trust to help the team through conflict. 3. Identify at least two (2) collaborative strategies that the team members at Spruce Paper Company used to complete their project. Be sure to use evidence to illustrate how they used those strategies.  Collaborative strategies: o Establish goals, roles, and responsibilities. o Maintain a respectful group dynamic. o Practice open communication and trust. Collaborative Strategy How did the team use that strategy (provide evidence)? 1 Practice open The team used this strategy because they feel comfortable 2

SOC-FPX1100 communication and trust. addressing issues with each other to remedy them. For example, the team felt comfortable talking to Rita about their issues with struggling to understand Nimish, and he then reached out to them all individually to discuss the best ways to communicate to them. Also, the team expressed their frustrations with Ernesto’s lack of knowledge in the current industry. Instead of brushing them off or telling the team to get over it, Rita communicated to them why his input is necessary and appreciated. 2 Establish goals, roles, and responsibilities. The team uses this strategy because they all understand what their place is in the company and in the team. For example, Rita knows she is the leader and final decision maker. Nimish works to give the team technical support and ensure their electronics are working correctly. Dave has been doing market research, proposals, and administrative support. Finally, Ernesto has been consulting and providing direction as well as helping the team through difficulties. 4. In 4–5 sentences, explain why collaboration and relationship building are important in professional and personal life. Use the course material or another credible source to support your explanation. Collaboration and relationship building are extremely important in professional and personal lives because it increases job satisfaction, expands skillsets, encourages inclusivity, and shows appreciation. Also, according to Indeed, “Collaboration is important in the workplace because it often leads to more communication between colleagues and increased productivity.” (Indeed, 2023). Collaboration can also lead to more self-awareness and understanding of one’s own strengths which better allows you to understand what you bring to the team. Building relationships can also advance an employee’s career and create a more positive work environment. References Indeed Editorial Team, (2023). “10 Reasons Why Collaboration Is Important in the Workplace.” Indeed. https://www.indeed.com/career-advice/career-development/why-is-collaboration- important 3

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