PSY108_Project_Three

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108

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Psychology

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Dec 6, 2023

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1 Project Three Harley Scott Southern New Hampshire University PSY 108: Introduction to Psychology LaKisha Wheeler October 22, 2023

2 PSY 108 Project Three Connections to Emotional Intelligence In being a probation officer is a very important job and it is a requirement for you to maintain thoughts and emotions in order to remain professional. As an officer you have to be there for your clients and always maintain neutral and not let a bad day cause you to not be on top of your game. It is important to stay aware of the things that are happening around you and take care of yourselves in order to take care of your clients. In every part of the legal field it is important to know how to regulate your emotions. This is because you will be going in front of judges and other members of the legal field and as well as dealing with people who are not following the things required of them in their probation. You are also responsible for working with people who are trying to rejoin society so it is important for you to be that good example and not let emotions get the best of you. If we are looking at self-awareness and self-regulation it can be said that they are important because of the need to stay professional and not let the emotions overrun you during your job and working with your clients. Social awareness and conflict resolution are important because it is a part of your job to make sure those around you feel safe and that you are safe. You could occasionally have clients who are not in the best of moods and it is your job to have a positive attitude and deal with them professionally. In being a probation officer it is important to know what feelings your offenders might be going through it will allow you to handle them in the best way and understanding that all of them are going to be different and require different needs. One good example in this situation would be when it is time to give a drug test to your offenders. There is a possibility that they might have a product or know they are going to fail the test. You

3 might find yourself frustrated with the situation because you are wanting nothing but the best for your clients. It is important to remain neutral and try to understand there could be many reasons why they fail. Connections to Psychology I cannot fully say I am accurate but I would say behavioral for the reason of it being used to help the clients learn new ways to cope and new behaviors which will help them succeed. However, cognitive could also be considered because it is important internally and helps with solving problems and and making decisions. If applying behavior therapy to being a probation officer would help improve the job because it would help individuals who find themselves dealing with legal troubles. It will also help them learn new skills in order to become a more beneficial member of society. Strategies to Increase Emotional Intelligence I think one skill I could always improve on would be my empathy. It would be important to always understand the emotions of your clients and how you need to deal with them. I could always apply conflict resolution as well as making myself more aware and knowing how to keep my emotions in tact and maintain my professionalism. I could increase my social awareness because I tend to face anxiety when surrounded by new or unfamiliar people. I want to work on not getting so intimidated by the people I work with. I could then know how to handle different situations in the correct way while also remaining professional. I would also be able to be more aware of the things around me as well as my own emotions.

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