11. Assessment Method 3

Student Assessment Manual BSBLDR511 Develop and use emotional intelligence Assessment Method Two – Emotional Intelligence Assessment

BSBLDR511 Develop and use emotional intelligence Assessment Method Two – Emotional Intelligence Assessment Application suggestions: 1. This assessment method is designed as a summative assessment method to be issued at the completion of training delivery and due at a date to be determined, by your assessor, after the completion of the training delivery. 2. The submission must include an Assessment Cover Sheet and the date will be advised by your assessor. A Substantial Submission 2,000 words = Four (4) page typed report 200 lines of handwritten text = 6 x A4 handwritten pages As a minimum Task Summary There are two parts to this project. • In Part A, you will need to identify aspects of your own emotional intelligence by completing a personality test and a self-assessment. In Part B of the assessment, you will need to develop an emotional intelligence development plan, which you will develop based on your own self-assessment, as well as feedback from your assessor provided to you in a meeting. What do I need in order to complete this assessment? • Access to textbooks and other learning materials (for Part A) • A computer with Internet access and Microsoft Office (for Part A). • Completed self-assessment (for Part B) • Emotional intelligence development planning template (for Part B, refer to separate Word document) When do I do this task? • You will do this task in the classroom or as homework – your assessor will advise. • Write in your due date as advised by your assessor: …………………………………… What do I need to do if I get something wrong? If your assessor sees that you have not completed all or part of the task correctly or marks any of your answers as incorrect, they will talk to you about resubmission. You will only need to redo the parts of the task that are incorrect, however you will need to resubmit the entire assessment. Version 1 Page 2 of 6 August 2018 Australian Institute of Science and Technology RTO # 30645 CRICOS # 03677G

BSBLDR511 Develop and use emotional intelligence 8. Review the following list of needs and choose at least three from the list that most trigger your emotions when you don’t get these needs met. Consider this question in the context of the workplace.  Acceptance  Be understood  Be in control  Attention  Peacefulness  Order  Safety  Fun  Respect  Be needed  Be right  Comfort  Balance  Variety  Predictability  New challenges  Be loved/liked  Be valued  Be treated fairly  Freedom  Consistency  Included  Autonomy Now create and complete the table below in Microsoft Word. Write down each need you have chosen and why this need is important to you at work, an outline of the emotions triggered in you when you don’t get these needs met and ways that you can control your emotions in the face of not having your needs met. Need and why this need is important to you at work What is your emotional response when this need is not met? Emotional control mechanism Version 1 Page 4 of 6 August 2018 Australian Institute of Science and Technology RTO # 30645 CRICOS # 03677G

BSBLDR511 Develop and use emotional intelligence Part B: Emotional Intelligence Planning Instructions The outcome of this part of the assessment task will be an emotional intelligence development plan. You are required to participate in a meeting with your assessor during which your assessor will provide you with some feedback that you will need to use, along with your self-assessment, to complete the emotional intelligence development plan template. Following completion of Part A of this assessment task, you will be required to meet with your assessor to discuss your self-assessment of your emotional intelligence. Your assessor will have reviewed your self-assessment and your results from the personality test will provide you with feedback about strategies for improving emotional intelligence. During the meeting, you will also be assessed on your communication skills as follows: • Responding to questions • Asking questions as required to identify required information • Using active listening techniques to confirm information. After the meeting, using the feedback from your assessor and your self-assessment, complete the emotional development plan using the template provided by your assessor. Submit the plan to your assessor. Version 1 Page 5 of 6 August 2018 Australian Institute of Science and Technology RTO # 30645 CRICOS # 03677G