Hospital Billing and Reimbursement

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Central Georgia Technical College *

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2370

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Medicine

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Nov 24, 2024

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Healthcare Facilities: Inpatient Versus Outpatient • Outpatient services are also provided in patients’ home settings: • Home healthcare—care given to patients in their homes • Home health agency (HHA)—organization that provides home care services • At-home recovery care—assistance with activities of daily living provided in the home • Hospice care—care for terminally ill people provided by a public or private organization • Integrated delivery systems—multiple facilities and specialties join together to provide a continuum of care. Hospital Billing Cycle: • The three major steps in a patient’s hospital stay (from the insurance perspective): • Admission • creating or updating the patient’s medical record • verifying patient insurance coverage • securing consent for release of information to payers • collecting advance payments as appropriate • Treatment • services are provided and charges are generated • Discharge • patient’s record is compiled • claims and/or bills are created • payment is followed up • Admission: The first major step in the hospital claims processing sequence • Patient is admitted and registered • Registration—process of gathering information about a patient during admission to a hospital • Personal and financial information is entered in the hospital’s health record system • Insurance coverage is verified • Consent forms are signed by the patient (Figure 17.1) • A notice of the hospital’s privacy policy is presented to the patient • Some pretreatment payments are collected • Treatment: The second major step in the hospital claims processing sequence • The patient’s treatments (and transfers among the various departments in the hospital) are tracked and recorded
• Discharge: The third major step in the hospital claims processing sequence • Discharge and billing using the charge master--hospital’s list of codes and charges for its services • Follows the discharge of the patient from the facility and the completion of the patient’s record • Coordination of benefits • Hospitals generally have large departments that are responsible for major business functions • Hospitals are also structured into departments for patient care • Health information management (HIM)—hospital department that organizes and maintains patient medical records • Master patient index (MPI)—hospital’s main patient Database • Attending physician—clinician primarily responsible for a patient’s care from the beginning of a hospitalization • Hospital-issued notice of noncoverage (HINN)—form used to describe benefit guidelines for inpatient hospital services • Observation service—assistance provided in a hospital room but billed as an outpatient service. Hospital Diagnosis Coding: • Diagnosis coding for inpatient services follows the rules of the Uniform Hospital Discharge Data Set (UHDDS)—classification system for inpatient health data—and is also based on ICD-10-CM as of October 1, 2015. • Inpatient coding differs from physician and outpatient diagnostic coding in two ways: 1. The main diagnosis, called the principal rather than the primary diagnosis, is established after study in the hospital setting 2. Coding an unconfirmed condition (rule-out) as the admitting diagnosis is permitted • Principal diagnosis (PDX)—condition established after study to be chiefly responsible for admission • Admitting diagnosis (ADX)—patient’s condition determined at admission to an inpatient facility • Sequencing—listing the correct order of a principal
diagnosis according to guidelines • Comorbidity—admitted patient’s coexisting condition that affects the length of hospital stay or course of treatment • Complication—condition a patient develops after surgery or treatment that affects length of hospital stay or course of treatment Hospital Procedure Coding: • Volume 3 of the ICD-9-CM, Procedures, was replaced on October 1, 2015, by ICD-10-PCS to report procedures for inpatient services • Table format used to build codes • Sixteen sections with seven character codes • ICD-10-PCS—mandated code set for inpatient procedural reporting for hospitals and payers as of October 1, 2015 • Principal procedure—process most closely related to treatment of the principal diagnosis (usually a surgical procedure) • Code set structure • All codes in ICD-10-PCS are seven characters long • Each character in the seven-character code represents an aspect of the procedure • The first character of the procedure code always specifies one of the sixteen available sections • ICD-10-PCS has a multiaxial code structure: • A table format is used to present options for building a code • An axis is a column or row in a table • Columns are vertical, while rows are horizontal • The coder picks the correct values from one of the rows in a table to build a seven-character code for each procedure • Medicare pays for inpatient services under its Inpatient Prospective Payment System (IPPS)— Medicare payment system for hospital services • Uses diagnosis-related groups (DRGs) to classify patients into similar treatment and length-of-hospital-stay units and sets prices for each classification group • Diagnosis-related group (DRG)—system of analyzing conditions and treatments for similar groups of patients
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• Grouper—Software used to calculate the DRG to be paid based on the codes assigned for the patient’s stay • Each hospital’s case mix index is an average of the DRG weights handled for a specific period of time • Case mix index--measure of the clinical severity or resource requirements • Other factors affect the pay rate a hospital negotiates with CMS: geographic location, labor and supply costs, and teaching costs • Medicare-Severity DRG (MS-DRG)—type of DRG designed to better reflect the different severity of illness among patients who have the same basic diagnosis • Major diagnostic category (MDC)—classification used to group MS-DRGs • Present on admission (POA)—code used when a condition existed at the time the order for inpatient admission occurred • Hospital-acquired condition (HAC)—condition a hospital causes or allows to develop • Inpatient-only list – itemized description of procedures that can be billed from the facility inpatient setting only • Never event—preventable medical error resulting in serious consequences for the patient • Outpatient Prospective Payment System (OPPS)— payment system for Medicare Part B services that facilities provide on an outpatient basis • Ambulatory patient classification (APC)—Medicare payment classification for outpatient services • Three-day payment window – rule requiring Medicare to bundle all outpatient services provided by a hospital to a patient within three days before admission into the DRG payment for that patient • HIPAA X12 837 Health Care Claim: Institutional (837I)—format for claims for institutional services • UB-04—uniform billing 2004, also known as the CMS- 1450 paper claim for hospital billing • See Figure 17.4 • CMS-1450—another name for the UB-04 paper claim form • UB-92—former paper hospital claim
• The UB-04 reports: (see Table 17.1) • Patient data • Information on the insured • Facility and patient type • The source of the admission • Various conditions that affect payment • Whether Medicare is the primary payer (for Medicare claims) • The principal and other diagnosis codes • The admitting diagnosis • The principal procedure code • The attending physician • Other key physicians • Charges