Assignment #3- Product Life Cycle

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Lambton College *

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6113

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Marketing

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Feb 20, 2024

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docx

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5

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MKT 6113 Assignment #3- Product Management Group Members who participated Group 5 Instructions: This assignment is worth 2.5% of your grade. Assignments are to be completed IN CLASS in assigned Case Study groups. Each group will be assigned a different product to analyze (see below) Product Category by Group Number Group 1- Car Rental Companies- Enterprise Rental Group 2- Printer- HP Deskjet Group 3- Digital Thermostats- Google Nest Group 4- Food Delivery Services - HelloFresh Group 5- Video Streaming Services- Netflix Group 6- Gaming Console- Nintendo Switch Group 7- Energy Bars- Kind Protein Group 8- Electric Vehicles- Tesla Group 9- Smartwatches- Apple Watch ___________________________________________________________
Question #1 Create a “level of attributes” diagram for your assigned product/service. Include its core benefit, expected attributes ( minimum 3 ), and add-on attributes ( minimum 2 ). Behind the Scenes and Bonus Content Download Option Kids Mode Flexibility to use same account in different device Subtitles for Non-English Movies Original Content Only Regular New Series or Movies High Quality Video Streaming
Question #2 Of the product categories we learned in class, describe what category your product/service fits into: Convenience, Shopping, Speciality and Unsought. Be sure to explain why you classified it in this way using terminology from the chapter. Netflix is considered as a Convenience Product because of the following reasons: Convenience products - Easy access to different videos - Affordable price - Purchased frequently as a monthly subscription. - No extensive research is made while purchasing the subscription. Question #3 What stage of the Product Life Cycle do you think your product/service category is currently in: Product Development, Introduction, Growth, Maturity or Decline. Be sure to provide rationale to back up your decision. Netflix is now on maturity stage as of now. Netflix has set its global footprint with hundreds of millions of customers and is now maintaining its brand awareness and loyalty by increasing content quality, personalization, pricing strategy and partnership and integration. The rate of customer acquisition tends to slow down which tells us that it's at a maturity stage of product cycle. It is making efforts to increase customers by traditional advertising, social media and influential partnerships. Due to higher competition Netflix is adjusting the prices of its products giving more reminder ads. Netflix do have a lot of loyal customers which is one of the main characteristics of maturity stage.
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Question #4 Using the Product Life Cycle stage selected above, analyze Figure 6.3.3. from your Courseware seen below. Describe whether you think the brand’s current marketing activities align with the desired ‘Marketing Objective’ and ‘Promotions Strategy’ based on their stage in the PLC. Be sure to provide rationale/examples to support your findings . Note: you will likely need to visit their webpage and social media sites to find examples of their current marketing communications and promotional strategies. Netflix's marketing activities have evolved across the product life cycle. In the introduction stage, they focused on creating brand awareness and acquiring subscribers, largely through original content creation. During the growth stage, they expanded internationally and established partnerships. In the maturity stage, their focus shifted to personalization and customer retention through data analytics and exclusive content. Their marketing objectives and strategies adapted to the changing landscape of the streaming industry, emphasizing subscriber growth initially and then shifting towards customer loyalty and differentiation. Netflix continually adapts its marketing to remain competitive in this dynamic industry. Netflix is using customer segmentation, content diversity, loyalty programs, collaboration and
partnership and personalization, competitive pricing as their new marketing strategy at maturity stage.