MKT3717-Elyena-2023-24-S1-v2

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Nanyang Technological University *

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3717

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Marketing

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Nov 24, 2024

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Course Outline Course Code : MKT3717 Course Title : Product and Brand Management Semester : Semester I, AY2023/2024 Faculty : Ms Elyena Lee Department : MarkeEng Email : elyena@nus.edu.sg Overview How do you build a brand and create successful product innovaEons? In this module, get a special insider’s view backed by real case studies from the world’s largest consumer goods companies and billion-dollar global brands; on how to build strong brands, idenEfy and size potenEal for product innovaEons, develop strong product concepts and design product launch strategies. Module Objec=ves This module aims to equip students to be a product/brand innovaEon manager by developing students’ markeEng skills and theoreEcal knowledge in brand building and new products development. You will get the experience to think and act like a Brand Manager and be required to conduct real consumer immersions, go for store visits, evaluate data to develop need gaps and crack a winning concept board, product innovaEon prototype and launch strategy. General Guide & Reading (e.g. Case preparaEon guide, project report guide, main textbook & supplementary materials, etc) (1) The main reference text for Product Development is: Merle Crawford and Anthony Benede]o, “ New Products Management ” 12 th EdiEon, InternaEonal EdiEon, McGraw Hill, 2021. Do not buy the 11 th EdiEon as there are substanEal changes being made to the 11 th EdiEon. (2) The main reference text for the Brand Management is: Kevin Lane Keller and Vanitha Swaminathan, “Strategic Brand Management,” 5th EdiEon, Global EdiEon, 2019, Pearson. (3) Lecture Notes Assessment Individual Assignment (30%) Deliverable: Students will be required to evaluate a brand’s health and propose soluEons on how to drive brand equity and incremental sales/market share Guidelines: Assessment Components Weightage Class ParEcipaEon 20% Individual Assignment 30% Group Project 50% Total 100% Page of 1 4
5 pages, HelveEca, Font size 10 1.5 Line Spacing with default regular margins Not inclusive of Appendices and References Deadline: Assignment is due on Week 7 (aier Recess week), printed copy (double-sided prinEng) to be handed in during the class and soi copy uploaded onto Canvas. Group Project (50%) Deliverable: Each group will have to conduct and present consumer, market and compeEtor research, crai and opEmise a product concept on a real brand, develop a product prototype and campaign launch plan. Guidelines: PDF presentaEon slides (approximately 20-30 minutes long) Deadline: Upload presentaEons on Week12 online, hard copy to be printed and handed in during class (double-sided prinEng, 2 slides per page) Academic Honesty & Plagiarism Academic integrity and honesty is essenEal for the pursuit and acquisiEon of knowledge. The University and School expect every student to uphold academic integrity & honesty at all Emes. Academic dishonesty is any misrepresentaEon with the intent to deceive, or failure to acknowledge the source, or falsificaEon of informaEon, or inaccuracy of statements, or cheaEng at examinaEons/tests, or inappropriate use of resources. Plagiarism is “the pracEce of taking someone else’s work or ideas and passing them off as one’ own” (The New Oxford DicEonary of English). The University and School will not condone plagiarism. Students should adopt this rule - You have the obligaEon to make clear to the assessor which is your own work, and which is the work of others. Otherwise, your assessor is enEtled to assume that everything being presented for assessment is being presented as enErely your own work. This is a minimum standard. In case of any doubt, you should consult your instructor. Addi=onal guidance is available at: h]p://www.nus.edu.sg /registrar/administraEve-policies-procedures/acceptance- record#NUSCodeofStudentConduct h]p://nus.edu.sg/osa/resources/code-of-student-conduct About me Elyena is an experienced Brand and Product InnovaEons Manager, with a total of 8 years’ worth of experience in Brand Management from Unilever and L’Oreal Group. She has worked on mulEple billion-dollar brands including Garnier, Lux, Comfort, Breeze and Dove and managing mulEple emerging markets including Indonesia, Thailand, India, Vietnam, LaEn America. She is also the current founder and CEO of So> Spot - a family essenEals brand available in major retailers and more than 10 countries worldwide. Page of 2 4
Schedule and Outline Lesson/Week Topic Chapter Ac=vity (preparaEon / cases & assignments / follow-up readings & resources) 1 Course IntroducEon + What is a Brand and how do we develop a Brand Strategy? Developing a Brand Strategy, 5th ediDon” Chapters 1-2 Hands-on pracEce: What is/are your favourite brand/s and how would you evaluate them using the Brand Resonance Pyramid as a guide? Discussion: What are some areas of improvement you would suggest these brands to act on? 2 What is Brand Equity and how do we build and measure it? Developing a Brand Strategy, 5th ediDon” Chapters 4-6 and Case Study Lecture Notes Hands-on pracEce and Discussion: Case Study 3 How do we measure and deliver Brand Growth? Lecture Notes Hands-on pracEce and Discussion: Brand Growth Model 4 Why do we need New Product Developments (NPD) and what is the typical process of an NPD? “New Products Management, 12th ediDon” Chapter 1,3 5 How do we idenEfy opportuniEes for and evaluate the business size of an NPD? “New Products Management, 12th ediDon” Chapter 2 Hands-on pracEce: NPD potenEal sizing Homework: Gathering 20 consumer observaEons of a category of your choice 6 How to generate a winning Product Concept? Part I | Insight GeneraEon “New Products Management, 12th ediDon” Chapter 4 Lecture Notes Group work and Discussions: GeneraEng lead insights from key consumer observaEons Homework: Generate Benefit and RTB statements based on Consumer Insights Recess Week Page of 3 4
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7 How to generate a winning Product Concept? Part II | Benefit Statement & Reason to Believe (RTB) “New Products Management, 12th ediDon” Chapter 4 Lecture Notes Submission: Individual Assignment Discussion: Benefit and RTB statements based on Consumer Insights Homework: Concept board pracEce 8 How do you evaluate and test Product Concepts and NPDs? “New Products Management, 12th ediDon” Chapter 7 Lecture Notes Class AcEvity: Group coaching on work in progress concept boards 9 How to develop a Strategic Product Launch Plan and manage the Product Launch Cycle “New Products Management, 12th ediDon” Chapter 14 Guest Lecturer (TBC) 10 Product Porsolio Management Lecture Notes 11 Developing a Winning Integrated MarkeEng Campaign for your NPD Lecture Notes 12 Team PresentaEons Submission: Group Project PresentaDon Class Discussion 13 Team PresentaEons Class Discussion Page of 4 4