Discussion #2 - Week 6

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School

University of Maryland, University College *

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Course

365

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Management

Date

Jan 9, 2024

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docx

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3

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1. What would you explain to Ken is the major reason for his subordinates' issues with him? According to team members of the Accounts Payable section of LSN’s Accounting Department, Ken Count’s subordinates had a handful of concerns surrounding Ken’s leadership style. Collectively, the interviewed employees stated that Ken lacks trust in his team, is not open to new ideas, and is guilty of micromanaging. Additionally, the employees are fearful of the consequences if a mistake is made and have made comments that Ken is very reserved and does not view himself as someone in need of self-improvement. 2. What are three specific recommendations you would make to Ken that would immediately improve the situation with his subordinates? You must use course materials to support your answer. (The three recommendations must not overlap with the three suggestions in #3.) The three specific recommendations that I would make to Ken that would improve the situation with his subordinates would be to build relationships, foster an environment of trust and confidence, and develop charismatic, servant, and authentic leadership skills. The first recommendation, build relationships is vital for any professional or personal relationship to be successful. To achieve company goals, we must build strong relationships with our coworkers and encourage our team to contribute ideas. Relationships are the building blocks for all organizing activities; it is our ability to care for others that motivates us to work hard and push ourselves to overcome challenging obstacles that can often feel overwhelming (Axner, n.d., “What is Relationship Building All About?” para. 1-2). By taking a few minutes to ask your coworker about their weekend trip or how their kid’s soccer game was, you will build a stronger relationship with little effort. The second, and possibly the most important recommendation, is to foster a work environment of trust and confidence. According to Manion, trust is the first essential component in establishing a positive and healthy relationship and without it, your ability to influence your team in the direction needed is significantly impaired (n.d., “Trust,” p. 156, para. 4-5). By building trust, Ken will be able to effectively lead his section to successfully meeting deadlines while maintaining a calm and efficient work environment. Ultimately, by building trust, Ken will also earn respect, encourage communication, and gain the support of his team. The third recommendation is to develop charismatic, servant, and authentic leadership skills. Each of these contemporary approaches to leadership is believed to be related to employee attitudes and a healthy work environment (UMGC, n.d., para. 1). Through charismatic leadership, Ken would boost employee’s confidence through mentoring and training. Servant leadership skills would significantly improve Ken’s ability to achieve humbleness and reduce employee’s fear of making mistakes. Ken’s self-awareness and behavior would improve with fostering an authentic leadership style.
3. What three specific course materials from this week's course materials would you suggest to Ken that he should carefully review to enhance his future leadership development. You must explain the rationale for each of your three suggestions. (Thee three suggestions must not overlap with the three recommendations in #2.)   The three specific course materials from this week’s resources that I would recommend to Ken are Section 7: Building and Sustaining Relationships by M. Axner, The Emotional Bank Account by M.J. Clark, and Authentic Leadership – To thine own self be true by S. Robinson and V. O’Dea, and The first reading, Section 7: Building and Sustaining Relationships , is a powerful resource that Ken would benefit in learning how to build relationships. Within this reading, the author explains how building positive relationships can help overcome challenging obstacles. Whenever people work together, they need to have trusting relationships, and a lack of trust leads to the inability to function cooperatively because they are too worried about risking too much ( Axner, n.d., “Relationships are the Groundwork,” para. 1). Additionally, this article offers tips for getting the relationship off the ground, including taking it one step at-a-time, be friendly, ask questions, be open, overcome the fear of rejection, be persistent, and enjoy the company of others. More importantly, Ken would learn how to sustain healthy and happy relationships with his subordinates and tips that may assist him in the event a relationship gets messy or hard. The second course material from this week I would recommend is The Emotional Bank Account . We are all aware of how a regular bank works with withdrawals and deposits, but an emotional bank account is based on trust and safety instead of money (Clark, 2014, p.1, para. 1). Throughout this article, Ken would gain the knowledge of how to understand his team and create higher levels of trust. In addition to understanding, this reading provides valuable information about keeping commitments, clarifying expectations, communicating, showing personal integrity, and apologizing when necessary. Finally, the third recommended reading is Authentic Leadership – To thine own self be true . Robinson and O’Dea explain the key behaviors of authentic leaders in this valuable resource. The central component of authentic leadership is genuineness; even though every authentic leader is different, there are several markers that these leaders tend to share ( Robinson & O’Dea, 2014, “The Key Behaviors of an Authentic Leader,” p. 2, para. 1). These markers include demonstrating behaviors that enable trust, taking ownership of mistake and/or sharing the responsibility of any mistakes, and showing courage. Additionally, Robinson and O’Dea explain the importance of a commitment to lifelong learning and a deep self-awareness (2014, “The Key Behaviors of an Authentic Leader,” p. 2, para. 2). By reading and taking notes from this reading, Ken would learn how to remain authentic in his leadership approach while still being an effective, productive, and inspiring leader.
References Axner, M. (n.d.). Leadership and Management: Chapter 14: Section 7: Building and Sustaining Relationships . Community Tool Box. https://ctb.ku.edu/en/table-of-contents/leadership/leadership-functions/build-sustain- relationships/main Clark, M.J. (2014). Your Emotional Bank Account . Integrated Leadership Systems. https://integratedleader.com/wp-content/uploads/2011/03/Your_Emotnal_Bank_Acct.pdf Manion, J. (n.d.). Week 6: The Leadership Relationship. Part I: Understanding Trust . Document posted in UMGC BMGT 365 7380 online classroom, archived at https://learn.umgc.edu/content/enforced/640930-M_001034-01-2218/The%20Leadership %20Relationship,%20Part%20I%20-%20Understanding%20Trust.pdf Robinson, S. & O’Dea, V. (2014). Authentic Leadership – To thine own self be true . The Insights Group, Ltd. https://www.insights.com/media/1107/authentic-leadership.pdf UMGC (n.d.). Week 6: Developing Your Leadership Skills . Document posted in UMGC BMGT 365 7380 online classroom, archived at https://leocontent.umgc.edu/content/scor/uncurated/2211-tlp610/learning-resourcelist/ developing-your-leadershipskills.html
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